上海招聘

POSITION SUMMARY
Inside Sales Support
Responsible for maintaining clients of the Sales & Marketing department, Ningbo

KEY DUTIES AND RESPONSIBILITIES
1)Acting as main contact window for existing clients maintained thru the Ngb sales & marketing department.
2)Providing professional and pro-active customer service and inside sales support.
3)Purchase order follow up for airfreight, sea freight, contract logistics business locally as well as for import –and exports.
4)Troubleshooting of service related issues/problems in close co-operation with local operation departments.
5)Issuing, faxing and filing quotations for existed business and new opportunities, in accordance with instructions from Sales Managers and Business Development Managers.
6)Close co-operation with all divisions of the sales & marketing, operations –and finance departments.
7)Outstanding payment monitoring, check with internal colleagues and clarification with customer if problem of delay is related to quotations/ procedures / claims.
8)Monitoring of KN Login systems
9)Monitoring of business volumes for existing business and reporting any loss of business to Sales Managers and Business Development Managers.
10)Monitoring of claim cases and assigns ownership of claim cases to responsible operations head in co-operation/communication of Sales Manager and Business Development Manager.
11)Visiting existing clients to build up business relationship in agreement/request with Sales Manager or Business Development Manager.
12)To represent and follow the KN philosophy, quality management system and highest standard of business practice.

REQUIREMENTS
1)Good command in English and Mandarin
2)Preferably University degree
3)Preferably 2 years experience in customer service / operational departments
Mature, presentable and independent with good interpersonal skills.
4)Strong sense of responsibility, self-motivated with positive working attitude, attentive to details
5)Good skills in MSOffice, Chinese Word
6)Pro-active acting, high grade of common-sense

德迅成立于1890年，是全球首屈一指的物流服务公司。我们在全球拥有约78, 000名员工，业务遍及100多个国家的1,300个地点。我们致力于通过提供创新的、符合可持续发展目标的物流解决方案来创建人与货物之间的紧密联系，从而塑造一个崭新的物流世界。

1965年，我们在香港开设了亚太区的***个分站。50多年来，德迅一直致力于在亚太区为客户提供最卓越的供应链解决方案。目前，德迅在大中华区已开设超过30个分站，员工数量超过3500 人。

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Kuehne+Nagel was founded in 1890. With around 78,000 employees at more than 1,300 locations in over 100 countries, Kuehne + Nagel is one of the world’s leading logistics companies. We shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions.

Since opening our first office in Hong Kong in 1965, Kuehne+Nagel has operated in Asia Pacific Region for over 50 years, and has built the knowledge to deliver bespoke supply chain solutions for customers. Today we have expanded to a network of over 3500 employees across more than 30 locations in Greater China – all strategically positioned to service our customers.

Join us, together we shape the future of logistics.