上海招聘

主要工作职责 Key Responsibilities: (概括关键职责、每项职责所要达成的结果/primary deliverables of roles)

1. Responsible for the follow-up of sales order in internal operation process, ensure the effective implementation of sales order.

负责日常销售订单下达到公司各部门后的跟踪及管理工作，确保订单的有效实施；

2. Deal with customer complain and feedback to customer in time, know customer request, change procedure quickly which impact company operations.

处理日常客户投诉，及时反馈给客户，了解客户操作需求，对影响公司操作的程序要立即

更改；

3. Coordinate with customer and relevant Dept., ensure to meet customer request.

协调与客户及相关部门的业务联系；确保满足客户需求；

4. Responsible for accurate and prompt shipping against order

负责订单的正确发运；

5. Responsible for maintain customer profile, create and monitor them in SAP, record and implement products request by customer.

负责维护客户档案，记录及贯彻执行客户对产品的要求；

6. Trace customer payment process to ensure timely payment of receivables to meet established sales targets and revenue goals;

了解客户的付款程序，确保应收账款的及时支付，达到公司的销售指标；

7. Report to Customer Service Manager and finished various duties assigned by Business Service Manager

向客服服务部经理汇报，完成经理委派的各项工作.

任职条件Qualifications: (该职位任职者所需具备的成功要素/ Key success factors the job holder should have)

· 文化程度Education (学历/专业Diploma, Degree and Major):

Graduates of university degree.

本科学历

· 任职经验Working Experience:

The above of relevant work experience.

具有相关工作经验；

·专业知识/技能Professional Knowledge/Skill :

Master basic knowledge of products and process,

Familiar Supply chain operation process and strong SAP skill.

掌握公司产品的知识和工艺流程， 熟悉供应链操作流程并有较强SAP技能。

· 计算机及外语水平Computer & Language Skill:

Strong application ability of English and computer;

具备较强的英语和计算机应用能力

· 能力要求Competency:

Certain communication and organization ability

具有一定的沟通和组织能力