上海招聘

Major Responsibilities:

l Responsible for customer quality problem solving and concern management handling activity for China regional customer OEMs;

l Responsible for COEM customer manager long term quality target setting and planning, strategy and long term planning.

l Working with OUR CLIENT PPAC committee to fix critical customer complaint and safety related issues.

l Work with plant quality organization team to maintain and improve on customer concern management system

l Customer relationship build up and enhancement, regular listen the Voice of Customer, regular customer visit and communication, lead and coordinate customer satisfaction issue between OUR CLIENT & Customer;

l Work closely with sales, PM, Purchasing to handle any customer issues related to quality;

l Lead and drive on plant customer issue handling & related process set up/ implementation, problem solving activities.

l Early involve in new product launch quality, verify and drive on new product quality improvement at customer site.

l OUR CLIENT Global SAIC Customer quality champion and rive on significant SAIC Quality improvement progress with supporting OUR CLIENT global manufacturing facilities;

Key Competencies:

• Strong Problem solving skills and methodology, such as six sigma, 8D, 3X5WHY, …preferred
• Strong quality management skills and capability
• Strong product, process, and or quality engineering background
• Very good communication, teamwork, cross functional working experience, competency & skills
• TS16949 automotive industry Quality system knowledge and experience
• Good working attitude and ability to work at pressure
• Make tough decision and strong challenge, drive, push capability
• Being open to learn and change;
• Positive thinking / working style

Education and Experience:

Educational: Bachelor or Master degree in process/ product engineering, quality, program management … management related background

Experience: 1. Minimum 8-10 years working experience in manufacturing/engineering/quality function in automotive industry;

2. Minimum 2-3 years quality department manager OR Customer quality manager relevant working experience in international automotive industry;

3. Product, process OR quality engineering experience & expertise required.

4. Familiar with automotive product design and manufacturing process for safety OSS product experience;

5. Strong customer relationship building up and enhancement capability

6. Strong problem solving capability with strong statistical methodology methods on FMEA, GR&R, SPC, DMAIC…six-sigma Green Belt/ Black Belt desired.

7. Strong communication skills;

Attributes: - Demonstrated strong management skill & abilities

- Results driven team player

- Cross-functional working experience;

- Strong pushing and drive capability;

- Very good English and communication skill

苏州泰思企业管理咨询有限公司 Tiger Services (Suzhou) Co., Ltd 位于苏州工业园区，这一当今中国最具经济活力的城市。我们为苏州，上海，北京，常州，无锡，深圳，山东，成都等城市的企业提供专业人才的搜索和服务。

我们拥有丰富和独特的资源，确保我们能为客户迅捷、准确的提供合适的人才招聘服务。

我们同时致力于为人才提供最全面的讯息，以帮助人才进入一个良好的企业环境，拥有一个良好的职业发展的天地。与此同时，我们也为人才提供职业发展和职业目标制定的专业咨询。

我们的使命是，在为企业提供正确的人才时，帮助人才进入一个有益于个人职业发展的环境。

我们深信，我们的成功基于人才的发展和企业的成功。我们深信，我们用心的服务创造增值的价值。

公司网址：泰思.中国 or www.tigerservices.cn

公司邮箱：recruitment_ts@vip.163.com或hr@tigerservices.cn或olive.wu@tigerservices.cn

传真：400-6981-163 分机号：23070