上海 [切换城市] 上海招聘上海客服及技术支持招聘上海客服主管(非技术)招聘

Customer Service Supervisor-客户服务主管

盟诺商务服务(上海)有限公司

  • 公司规模:少于50人
  • 公司性质:外资(非欧美)
  • 公司行业:物业管理/商业中心

职位信息

  • 发布日期:2012-08-23
  • 工作地点:上海-静安区
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位类别:客服主管(非技术)  

职位描述

Job Description:

Provides services according to service SOP.
Ensures reception is aware of clients' movements for each day and any instructions throughout the day are communicated to other team members.
Handles all client's moving in and out.
Ensures reception is kept tidy at all times and that all lists and forms are kept in an order that can easily be followed by other team members.
Maintains positive relations with all the clients in the centre.
Floor walk every day to ensure all the facilities in good order.
Be accountable for achieving and maintaining the highest standards of customer service and customer satisfaction.
Take full responsibility of the daily operation of customer service function, handles inquires and complaints from customers
Supervise and delegate CSA and Ayi's daily works


Job Specification:

4 years working experience including 2 years customer service practice in related industry
Good command of English and PC skills
Excellent communicational and organizational skills, interpersonal skill
Customer focused - out of the box thinking in helping customers
Ability to learn fast & ability to innovate for improvement
Friendly, integrity, initiative and has team work spirit.

公司介绍

盟诺商务服务(上海)有限公司是亚太地区快速发展的商务中心运营商,目前公司在中国内地和香港共有9个商务中心。我们的商务中心都是经过精心选址,为客户提供世界一流的商务中心设施和专业的办公解决方案。公司提供创新的产品,优质和专业的服务,使我们的客户用最低的成本实现价值最大化。随着内地业务的拓展,我们诚邀精英人士加入我们的充满活力的团队。
Jumpstart is a fast-growing business centre operator in Asia Pacific region. We are running a total of nine business centres in Hongkong and mainland China at this moment. The location of each business centre is carefully chosen, it is our ultimate goal to provide our customer with world-class business centre and professional office solutions. The company delivers innovative and customized products, quality and professional services to our customers with the lowest cost to maximize value. With our business expansion, we sincerely invite talented people to join our dynamic team.

公司提供良好的社会福利并且为每个员工量身定做职业规划。
Company will offer good package and tailor-made career development plan for each employee.

我们的企业文化:勇于创新,充满活力,服务精神,团队合作,理解尊重,实现目标,超越自己。
Our corporate culture: innovation, dynamic, service spirit, team work, understanding and respect, goal-oriented, beyond self.
公司网站:http://www.jumpstartoffices.com
联 系 人:Elesy Chen
电子邮箱:elesy.chen@jumpstartoffices.com
地 址:上海静安区南京西路1717号会德丰国际广场25楼1单元

联系方式

  • Email:elesy.chen@jumpstartoffices.com
  • 公司地址:上班地址:长宁区仙霞路99号尚嘉中心15楼