上海招聘

A leading Sports band company A USA MNC

Job purpose:

Take responsible for facility service which including reception, call centre services, conference rooms, audio/visual services, cleaning, landscaping, transportation services, mail/shipping, security, food cafeteria and sports courts services. To promptly respond to end user complaints or calls for assistance to facilitate corrective actions or assistance to end users while at the building. To act as the point of contact between the Facility Services Department and the various other onsite service departments. To enhance the operation and presentation of the building by providing best in class service in a timely, reliable, and professional manner.

Responsibilities:

- Assist to ensure any defects or variances to spec, as noted by consultants, during the building commissioning are reported in a timely manner.

- Participate and Contribute knowledge to system Testing and Commissioning of the building to a level of quality within the company guidelines

- Establish, implement and lead the transition plan from project to FM operation

- To work with internal stockholder and vendors for the campus move

- Liaise with and report to the Facility Director for regular onsite audits for occupational health & safety, statutory compliance, systems, equipment, facility and other operational issues

- Liaise with suppliers and contractors to tender for services and to ensure the quality of materials and services provided by them

- Liaise with contractors and site staff to ensure they are aware of their performance and responsibilities in work prepared for release to clients.

- Liaise with internal clients on issues under your management to ensure that their needs and expectations are being satisfied.

- Develop and maintain good working relationships with the suppliers and other related local parties that may have a direct impact on the operation and performance of the building.

- To develop, implement, manage processes, rules and regulations for facility services department.

- To act as the interface between the facility services department, FM service provider, end users and the various building operating departments.

- To establish, implement and manage an operational plan for the facility services department under the direction of the facility director and to develop, monitor and make recommendation to implement a best in class service plan.

- To initiate action to prevent the occurrence of any non conformities relating to the product, process and quality system.

- To identify and record any problems relating to the product, process and quality system.

- To initiate, recommend or provide solutions through designated channels.

- To verify the implementation of solutions.

- To control further processing, delivery or installation of non conforming product until the deficiency or unsatisfactory condition has been corrected.

- Develop and manage departmental budgets. Monitor variances and report reasons for same. Make recommendations for spending changes as appropriate.

- Identify, Initiate and contribute the annual cost saving plan.

Requirements:

- Bachelor degree

- 5 to 10 years management experience in contractor supervision and/or customer service/Facility management

- Strong verbal and written communication skills in local market and English language, including meeting facilitation and presentations.

- Ability to clearly articulate goals and objectives.

- Strong information seeking skills and drive to make things happen.

- Ability to understand challenges or underlying concerns, share ideas, and develop effective responses or elevate to higher management.

- Ability to work independently and cooperatively in a diverse group.

- Ability to network and utilize internal and external resources.

- Ability to exercise high degree of professionalism.

- Understanding and application of business concepts and techniques in areas such as work planning, project management, and evaluating.

- Demonstrated leadership in driving consensus among cross-function teams.

Ability to identify effective solutions and collaborate with peer managers

IMAX Consulting China is a leading professional HR consultancy firm. We have offices in 3 countries including Hong Kong, Shanghai, Beijing, Los Angeles, New York and Toronto. Headquartered in Hong Kong, our executive search business unit entered China in Year 2005 and launched our Shanghai office in the same year. Over the last 6 years, we have been providing quality service to Multinational Companies, and closed numerous assignments successfully in Senior Executive & Mid-Executive Levels. In 2009, an international private equity firm provided funding for the further development of IMAX’s services. Since our inception, IMAX has pledged 40% sales revenue increase every year. Client rely on us for a complete range of human capital needs: from attracting and selecting one-of-a-kind candidates, to integrating and managing entire recruitment processes, improving employee performance, developing future leaders, and managing redeployment and outplacement programs.