上海招聘

Responsibilities:

• Document status of stock deliveries by managing daily correspondence of assigned vendors/accounts and resolving all queries from designers and suppliers in a timely manner
• Generate accurate delivery forecasting for the weeks ahead for the business and Operations in Hong Kong to review targets and plan resources
• Enforce early stock deliveries for a steady flow of products during the shipping window and maximize full-price selling period on site
• Monitor and facilitate RTV items with exchanges, SOR and re-orders, throughout selling season by liaising with Inventory Coordinators
• Prepare product details for stock Uploads, and thorough checks of product information, pricing, discounts, etc., and liaise with Upload Coordinators to ensure visibility of product
• Check and process order confirmations to ensure full product details are completed by deadline with correct details, and seeking additional information as necessary
• Work closely with Trade and Transport to manage logistics processing of duties, customs and freight forwarders for all shipments, and fully understand Shipping terms
• Support Retail Operations Manager by reporting and escalating areas of concern which causes delay in deliveries and processing
• Attend to Vendor and internal product issues effectively by following Retail guidelines and liaising with relevant departments regularly
• Communicate and follow up on all payment related issues with the Finance Team as a matter of urgency
• Provide product knowledge support for the Product Editorial, Customer Care, Personal Shopping Team, and coordinate brand presentations.
• Regularly update stock adjustment and cancellation records for accurate reports, and monitor stock discrepancies
• Create faulty stock receipts and analysis to communicate upwards
• Monitor weekly returns analysis report for live SKU modification
• Establish daily call with the warehouse in Hong Kong, and check stock status and liaise with the Operation teams
• Interact with UK and US teams to ensure deliveries are matched
• Present delivery status and stock issues in weekly Trade meetings with Executive and Senior managers attending
• Be clear in prioritising deliveries and workload to be in line with department and business strategy
• Provide coverage as required for the US counterpart and Retail Coordinators
• Other duties as required to maintain processes and improve workflow

NET-A-PORTER集团是目前全球首屈一指的奢侈品时装在线零商。集团旗下目前包括三个品牌：NET-A-PORTER.COM全球顶级在线设计师品牌女装零售及内容平台；THE OUTNET.COM, 引领时尚的时装奥特莱斯；MR PORTER.COM, 全球首个顶级在线男士时装目的地。为顾客提供无以伦比的在线奢侈品消费体验。备受赞誉的编辑内容、高度专业化的资深买手团队以及无可挑剔的售后服务是NET-A-PORTER集团成功的关键。现在，集团希望将这些成功的经验带到亚太地区。通过在上海和香港开设公司，以期为亚太地区日益增长的顾客提供更快、更好的服务。

The NET-A-PORTER Group has successfully established itself as the world’s pioneering luxury online fashion retailer. Comprising NET-A-PORTER.COM, the global fashion destination for content and commerce, THE OUTNET.COM, the most fashionable fashion outlet, and MR PORTER.COM, the global men's style destination, these prestigious brands offer an unparalleled shopping experience. With its acclaimed editorial format, curated buy and flawless service to customers, the group is building on its success within the Asia Pacific region by opening offices in Shanghai and Hong Kong, enabling it to deliver even faster service to its rapidly growing customer base.