上海招聘

Job description：

Office assistant

Active Kidz Shanghai, (www.activekidz.org) the premier activities organization for expat children has openings for Office Assistant,. This is a full time job of responsible for Membership Activities. This is an entry level position, the main duties are:

Responsible for Membership Activities:

？ Warmly welcome members and new customers to office and venues

？ Reply promptly and quickly enquiries received by email, phone and fax

？ Issue new member registrations

？ Receive payments from members at office or at the activity venues

？ Answer the phone politely

？ Check the answering machine daily for messages

？ Maintain and update AKS database when ever changes occur or new members are registered

？ Send out mass SMS to parents in case of rainout cancellations or other unexpected changes to program schedule

？ Update program information and notices on the website when changes occur

？ Report the feedback received from members promptly

？ Record and file the complaints received from members and report to Office Manager monthly

Office make up:

？ Check and maintain the amount of catalogs left in the reception area

？ Keep your desk and reception table clean and organized at all times

？ Check the condition of the printer, fax and other office equipment regularly

？ Help in material and equipment sourcing and purchasing when needed. Find and select optimized supplier and fill in purchase request form for Office Manager

Administration work at activity venues:

？ Attend activities outside of the office

？ Warmly welcome members and new customers at venues

？ Setup and take down the desk and promotional material

？ Work at registration desk including but not limited to following tasks

§ taking new registrations

§ answer customers’ questions about AKS and our activities

§ receive payments

§ take notes of members’ requests and report them to office promptly

§

I. SECONDARY RESPONSIBILITIES:

Customer Management

？ Handle registration process

？ Communicate with AKS team to resolve sensitive issues to respond to parent and volunteer feedback

？ Assist in preparation of required reports ensuring these are done correctly and accurately

Catalogue Creation:

？ Support the GM & PD and other members to create the information for the programs

？ Maintain catalogue distribution database

？ Assist anyway needed with the production of the catalogue

II. BEHAVORIAL COMPETENCIES:

Leadership:

• Self-managed, able to proactively perform duties
• Understands reporting structures and knows how to operate within the organization;
• Able to work collaboratively with the entire AKS team
• Follow-up appropriately, communicating regularly with the GM and team members
• Excellent communication skills
• Provides appropriate clear instruction to staff, instructors/teachers and volunteers

Management:

• Is effective at managing a variety of tasks across functions and locations
• Creates clear and accurate reports on all programs
• Attention to detail and accuracy in written and verbal reports
• Demonstrates an attitude of continuous improvement
• Anticipates problems, analyze options, and resolves problems in dialogue with GM, PD and other team members

Education and Experience:

• University degree – minimum bachelor degree
• Fluent English both verbal and written – able to communicate with the parents
• Chinese language skills, minimum speaking and understanding basic daily use vocabulary; able to communicate with vendors, venue supervisors, parents and others necessary to execute the responsibilities of this job

We are seeking energetic people who enjoy being around children and making a difference to the community, willing to work hard and be physically active.

Working place: 18 Xin Jinqiao Road(Bi yun Road), Jinqiao, Shanghai China, office is located in the hallway behind the Ramada lounge on the first floor

Salary: discuss

If you are interesting for this position, please call 64066757 or send mail to, miia@activekidz.org, mary@activekidz.org

Active Kidz Shanghai (AKS)
Active Kidz Shanghai (AKS) is a community-based organization dedicated to providing professionally coached recreational and competitive sport programs for children of the international community in Shanghai. Operating as a not-for-profit organization, AKS works in partnership with parents, schools and partners to provide safe, well-run activities that stimulate development of physical and social skills while promoting teamwork, good sportsmanship, individual creativity, self-confidence and respect for others.