上海招聘

Job description
-To administrate and solve incidents/problems assigned to the IT service desk
-To support internal customers and provide solutions within various IT services, the areas are Lotus Notes, ERP systems, PC, LAN, WAN and internet
-To coordinate, control and manage the purchase of hardware and software
-Responsible for the installation of hardware and software including configuration and software upgrade
-Performing the backup routines including the backups of daily, weekly and yearly, ensuring the backup routine including backup/restore testing is fulfilled according to the defined routine and maintain the storage of the tape is in good condition
-Ensuring the IT systems, software license and infrastructure is in line with Group standards and comply to the security policy
-Documentation of IT systems related area, process and procedure
-To contribute and maintain continuous improvement as implementing standards with the overall target to increase efficiency

Experience requirements
-2-3 years experiences from first and second line service desk with frequent user contact
-Solid experience in troubleshooting and fixing the IT systems
-Experience of a shared service environment would be an advantage


Knowledge
Expect to have experience in the following areas:
-Microsoft Windows server and client
-Microsoft Office XP/2003
-PC management software
-Lotus Notes User support
-Some experience in networking


Educational requirements
-Bachelor degree in Information Technology or similar through experience
-Fluency in English, spoken and written is a must. Other languages are an asset
-Certification within ITIL (Foundation) is an asset


Personality requirements
-Service minded and business oriented
-Able to work in a team as well as independently, to be proactive and to work with many tasks simultaneously
-Analytical and willingness in problem solving in a complex environment
-Expected to be able to communicate with end-users using non-technical terms in a professional way
-Able to cross-border contact with other technical teams
-This position was only intended for Chinese at local conditions.

博莱特（上海）压缩机有限公司是一家专业从事螺杆式空气压缩机设计、生产和销售的企业，经过多年的努力，博莱特品牌的产品行销全国，进入了大量应用领域，获得了广泛的市场认可和赞誉。目前，博莱特拥有权威认证机构（英国）劳氏的ISO90001认证，而且还获得环保、安全、电气等方面的多种国际认证。
2016年3月，根据集团公司在中国市场的发展战略，博莱特的生产中心搬迁至无锡，扩充压缩机空气处理设备生产业务后组建了新的生产基地——泛亚气体技术（无锡）有限公司。
根据市场需求，博莱特不断推出新型的空气压缩机空气后处理产品，并积极关注安全和节能环保的诉求，努力成为广大客户和合作者长期、稳定且负责任的商业伙伴。正如博莱特的品牌承诺所说：“美好生活，共同创造”。