灵感会议策划师 Inspired Events Planner
上海东方佘山索菲特大酒店
- 公司规模：500-1000人
- 公司性质：合资(欧美)
- 公司行业：酒店/旅游
职位信息
- 发布日期：2013-04-26
- 工作地点：上海-松江区
- 招聘人数：1
- 工作经验：三年以上
- 学历要求：大专
- 语言要求：英语熟练
普通话精通 - 职位类别：宴会管理 酒店/宾馆经理
职位描述
1. GENERAL DUITIES: 主要职责
i. This position is designed to maximize revenues in all areas of the hotel and maintain high standards of service. Also to ensure effective communications with clients and efficient coordination with departments concerned.
此职位设计用来最大化酒店收益，保持高标准的服务。同时确保客户和酒店各部门有效的沟通交流。
ii. Internal Duty scope include all Execom members, all department heads and subordinate staff and all sales & marketing staff
内部职责范围包括：所有酒店管理层人员，所有部门经理及相关人员，所有销售部员工。
iii. External scope include corporate accounts, catering accounts, Meeting Planners, Event Organizers, etc
外部职责范围包括：集团客户、会议客户、会议策划师、活动负责人等。
2. MAJOR RESPONSIBILITIES: 职责和方法
i. Become familiar with any assigned sales file, review proposal, discuss profile on group with the appropriate sales personnel.
熟悉酒店的所有产品，制作报价，为团队配以合适的销售人员。
ii. Contact the client / meeting planner by phone to introduce and follow up with a letter.
与顾客/会议负责人电话联系，跟进，并书面联系。
iii. Customize selling approach to the client’s / meeting planner’s needs to maximize sales.
用个性化的销售手法，使销售额最大化。
iv. Specialize Food and Beverage programs by tailoring to fit client’s needs.
为客人定制食品及饮料的套餐，以满足客人的需求。
v. Always ready to anticipate client and guest needs well in advance.
提前预知客户的需求。
vi. Use only hotel approved vendors.
只使用酒店认可的供应商。
vii. Acts as a liaison between client / meeting planner and all hotel operations department.
在顾客/会议负责人和酒店运营部门之间建立起沟通桥梁。
viii. Always maintain a professional image both in appearance/attire and conduct when dealing with the client/meeting planner and fellow hotel employees.
在穿着打扮上给客户以及酒店其他员工营造一个专业的形象。
ix. Demonstrate appropriate timeliness in preparing contract to client/meeting planner within 48 hours.
妥善安排好时间，在活动确定下来后48小时内准备好合同
x. Return all phone calls the same day.
当天内回复所有的电话问询。
xi. Prepare all BEOs and Group Resumes no later than 07 days prior to the group’s arrival.
提前7天准备好并发出相关会议活动的BEO和Group Resume。
xii. Ensure all information is detailed, correct and all billing arrangements are specified.
确保活动的所有细节正确无误，账单信息清楚详细。
xiii. Adhere to mandatory attend the weekly Resume Meeting when a group is in-house.
有团队在店时，确保每次按时参加过团会议。
xiv. Follow up on all changes, deletions, additions, and special requests through telephone and amendments.
跟进活动的所有更改，落实客人的所有特别要求。
xv. Adhere to hotel policies and procedures.
遵守酒店的所有政策制度和操作流程。
xvi. Oversee assigned group functions / local catering leads when they are in-house.
有团队在店时，跟踪并检视活动的进程，确保活动顺利进行。
xvii. Maintain costs and hotel labor.
控制酒店的成本支出和人力安排。
xviii. Keep the DOCE informed of any complaint of problem. Resolve function space concerns well in advance of group arrival.
随时把客户投诉反馈给灵感会议总监。在团队到达之前确保活动场地安排无误。
xix. Meet or exceed monthly Catering Forecast.
达到并超过每月会议销售指标。
xx. Make sure that all billing is correct and current prior to a group’s departure; no adjustments to the Master account.
确保团队的所有账单正确无误，确保不对总账户进行更改。
xxi. Work within each group’s budget when required.
按照要求给每个团队控制预算。
xxii. Provide the highest standards of service without sacrificing quality.
提供符合标准的最高规格的服务。
xxiii. Provide a defect free meeting experience for our clients/meeting planner, to be known as the best company with which to do business.
给客户提供没有瑕疵的会务体验，成为客户合作的首选。
xxiv. Always meet and exceed client’s/meeting planner’s expectations.
使顾客/会议负责人的满意度超过预期。
3. REPORTING TO: 工作关系
i. Reports directly to Director of Inspired Event.
向灵感会议总监汇报工作。
Qualifications: 资格条件
? Good health, physically active, good presentation, neat, well groomed.
身体健康，积极主动，外表整洁干净。
? Superlative English communications skills, verbal and written.
流利的英语口语和书面交流能力。
? Ability to communicate in a second language (Desirable).
最好可以用第二种外语进行交流。
? College degree
大学文凭
? Computer literate
电脑操作技能
? Minimum of three years’ experience in hotel sales field; with 5-star hotel experience preferred.
至少3年酒店销售工作经验，有五星级酒店工作经验者优先。
i. This position is designed to maximize revenues in all areas of the hotel and maintain high standards of service. Also to ensure effective communications with clients and efficient coordination with departments concerned.
此职位设计用来最大化酒店收益，保持高标准的服务。同时确保客户和酒店各部门有效的沟通交流。
ii. Internal Duty scope include all Execom members, all department heads and subordinate staff and all sales & marketing staff
内部职责范围包括：所有酒店管理层人员，所有部门经理及相关人员，所有销售部员工。
iii. External scope include corporate accounts, catering accounts, Meeting Planners, Event Organizers, etc
外部职责范围包括：集团客户、会议客户、会议策划师、活动负责人等。
2. MAJOR RESPONSIBILITIES: 职责和方法
i. Become familiar with any assigned sales file, review proposal, discuss profile on group with the appropriate sales personnel.
熟悉酒店的所有产品，制作报价，为团队配以合适的销售人员。
ii. Contact the client / meeting planner by phone to introduce and follow up with a letter.
与顾客/会议负责人电话联系，跟进，并书面联系。
iii. Customize selling approach to the client’s / meeting planner’s needs to maximize sales.
用个性化的销售手法，使销售额最大化。
iv. Specialize Food and Beverage programs by tailoring to fit client’s needs.
为客人定制食品及饮料的套餐，以满足客人的需求。
v. Always ready to anticipate client and guest needs well in advance.
提前预知客户的需求。
vi. Use only hotel approved vendors.
只使用酒店认可的供应商。
vii. Acts as a liaison between client / meeting planner and all hotel operations department.
在顾客/会议负责人和酒店运营部门之间建立起沟通桥梁。
viii. Always maintain a professional image both in appearance/attire and conduct when dealing with the client/meeting planner and fellow hotel employees.
在穿着打扮上给客户以及酒店其他员工营造一个专业的形象。
ix. Demonstrate appropriate timeliness in preparing contract to client/meeting planner within 48 hours.
妥善安排好时间，在活动确定下来后48小时内准备好合同
x. Return all phone calls the same day.
当天内回复所有的电话问询。
xi. Prepare all BEOs and Group Resumes no later than 07 days prior to the group’s arrival.
提前7天准备好并发出相关会议活动的BEO和Group Resume。
xii. Ensure all information is detailed, correct and all billing arrangements are specified.
确保活动的所有细节正确无误，账单信息清楚详细。
xiii. Adhere to mandatory attend the weekly Resume Meeting when a group is in-house.
有团队在店时，确保每次按时参加过团会议。
xiv. Follow up on all changes, deletions, additions, and special requests through telephone and amendments.
跟进活动的所有更改，落实客人的所有特别要求。
xv. Adhere to hotel policies and procedures.
遵守酒店的所有政策制度和操作流程。
xvi. Oversee assigned group functions / local catering leads when they are in-house.
有团队在店时，跟踪并检视活动的进程，确保活动顺利进行。
xvii. Maintain costs and hotel labor.
控制酒店的成本支出和人力安排。
xviii. Keep the DOCE informed of any complaint of problem. Resolve function space concerns well in advance of group arrival.
随时把客户投诉反馈给灵感会议总监。在团队到达之前确保活动场地安排无误。
xix. Meet or exceed monthly Catering Forecast.
达到并超过每月会议销售指标。
xx. Make sure that all billing is correct and current prior to a group’s departure; no adjustments to the Master account.
确保团队的所有账单正确无误，确保不对总账户进行更改。
xxi. Work within each group’s budget when required.
按照要求给每个团队控制预算。
xxii. Provide the highest standards of service without sacrificing quality.
提供符合标准的最高规格的服务。
xxiii. Provide a defect free meeting experience for our clients/meeting planner, to be known as the best company with which to do business.
给客户提供没有瑕疵的会务体验，成为客户合作的首选。
xxiv. Always meet and exceed client’s/meeting planner’s expectations.
使顾客/会议负责人的满意度超过预期。
3. REPORTING TO: 工作关系
i. Reports directly to Director of Inspired Event.
向灵感会议总监汇报工作。
Qualifications: 资格条件
? Good health, physically active, good presentation, neat, well groomed.
身体健康，积极主动，外表整洁干净。
? Superlative English communications skills, verbal and written.
流利的英语口语和书面交流能力。
? Ability to communicate in a second language (Desirable).
最好可以用第二种外语进行交流。
? College degree
大学文凭
? Computer literate
电脑操作技能
? Minimum of three years’ experience in hotel sales field; with 5-star hotel experience preferred.
至少3年酒店销售工作经验，有五星级酒店工作经验者优先。
公司介绍
Sofitel Shanghai Sheshan Oriental
上海东方佘山索菲特大酒店
The Sofitel Shanghai Sheshan Oriental is located in Songjiang District, Shanghai, about 20 minutes from Hongqiao Airport. Designed by renowned architects from Smallwood, Reynolds, Stewart, Stewart & Associates Pte.Ltd.based in Atlanta Georgia USA, this unique and exclusive platinum 5 star deluxe hotel has vibrant Tuscany style architecture featured with lagoons, water falls, exotic tropical landscaping designed by Belt Collins, a world leader in landscaping
上海东方佘山索菲特大酒店，位于上海市松江区，距离虹桥机场20分钟。酒店的建筑设计是总部设在美国乔治亚洲，亚特兰大世界知名SRSS建筑设计公司。酒店的建筑风格是托斯卡纳风格，以白金五星级标准设计，风格独特。景观园林设计公司是排名世界前列的贝尔高林，以人工湖，瀑布，热带园林景观为主。
The hotel provides 368 guestrooms, 7 ministerial villas, CLUBMILLESIMETM, 5 restaurants, 4 bars, 2,536 sqm of conference facilities, 3,135 sqm of Eco LE SPA, indoor and outdoor pools, SOFITTM Health Club, golf driving range, squash courts and tennis courts.
酒店包含368间客房，7栋别墅，索菲特行政俱乐部, 5个餐厅，4个酒吧，以及2,536平方米的会议设施，以及3,135平方米的生态水疗，室内、室外游泳池，健康中心，高尔夫练习场，壁球场和网球场。
Dear applicant,
亲爱的应聘者，
Thank you for your interest in wishing to join Sofitel Luxury Brand at the Sofitel Shanghai Sheshan Oriental, we are committed to review your application with the high degree of consideration, however, the most suitable candidate will be selected to fill in the appropriate position applied for
非常感谢您应聘索菲特豪华品牌上海东方佘山索菲特大酒店，我们秉承将合适的人安排在合适的岗位上的原则，认真阅读你的申请并慎重做出录用决定。
Your application has to be filled in full and please kindly upload your recent passport photo to the online application form.
您需要完整填写申请，将你的近期证件照和你的申请一起上传。
If you wish, you are also invited to personally apply at our Human Resources office every Tuesday, from 2:00pm to 5:00 pm.You may take the East Entrance and find the Human Resources Office in the basement of the hotel.
如果您愿意，也欢迎您在每周二下午两点到下午五点期间到我们人力资源办公室应聘。你可以从酒店东门（近嘉松南路）进入酒店，人力资源办公室位于酒店地下一层。
If you are not being contacted within two weeks since the date you have submitted your application, this results that the position has been filled-in already, however, your application will be kept in the potential talent file.We thank you for your interest in joining our team, wishing you a very successful searching for the position that you are looking for and a successful future in the hotel industry.
如果从提交申请当日起两周内您还没有收到我们的回复，有可能是由于我们提供的职位有限，暂时不能满足你的需求，但您的资料将保存在我们的人才库中。我们再次感谢你来应聘我们酒店，祝你在未来的求职路上一帆风顺，也期待你在酒店行业创造成功的未来。
非中介不收费，请勿转载！
上海东方佘山索菲特大酒店
The Sofitel Shanghai Sheshan Oriental is located in Songjiang District, Shanghai, about 20 minutes from Hongqiao Airport. Designed by renowned architects from Smallwood, Reynolds, Stewart, Stewart & Associates Pte.Ltd.based in Atlanta Georgia USA, this unique and exclusive platinum 5 star deluxe hotel has vibrant Tuscany style architecture featured with lagoons, water falls, exotic tropical landscaping designed by Belt Collins, a world leader in landscaping
上海东方佘山索菲特大酒店，位于上海市松江区，距离虹桥机场20分钟。酒店的建筑设计是总部设在美国乔治亚洲，亚特兰大世界知名SRSS建筑设计公司。酒店的建筑风格是托斯卡纳风格，以白金五星级标准设计，风格独特。景观园林设计公司是排名世界前列的贝尔高林，以人工湖，瀑布，热带园林景观为主。
The hotel provides 368 guestrooms, 7 ministerial villas, CLUBMILLESIMETM, 5 restaurants, 4 bars, 2,536 sqm of conference facilities, 3,135 sqm of Eco LE SPA, indoor and outdoor pools, SOFITTM Health Club, golf driving range, squash courts and tennis courts.
酒店包含368间客房，7栋别墅，索菲特行政俱乐部, 5个餐厅，4个酒吧，以及2,536平方米的会议设施，以及3,135平方米的生态水疗，室内、室外游泳池，健康中心，高尔夫练习场，壁球场和网球场。
Dear applicant,
亲爱的应聘者，
Thank you for your interest in wishing to join Sofitel Luxury Brand at the Sofitel Shanghai Sheshan Oriental, we are committed to review your application with the high degree of consideration, however, the most suitable candidate will be selected to fill in the appropriate position applied for
非常感谢您应聘索菲特豪华品牌上海东方佘山索菲特大酒店，我们秉承将合适的人安排在合适的岗位上的原则，认真阅读你的申请并慎重做出录用决定。
Your application has to be filled in full and please kindly upload your recent passport photo to the online application form.
您需要完整填写申请，将你的近期证件照和你的申请一起上传。
If you wish, you are also invited to personally apply at our Human Resources office every Tuesday, from 2:00pm to 5:00 pm.You may take the East Entrance and find the Human Resources Office in the basement of the hotel.
如果您愿意，也欢迎您在每周二下午两点到下午五点期间到我们人力资源办公室应聘。你可以从酒店东门（近嘉松南路）进入酒店，人力资源办公室位于酒店地下一层。
If you are not being contacted within two weeks since the date you have submitted your application, this results that the position has been filled-in already, however, your application will be kept in the potential talent file.We thank you for your interest in joining our team, wishing you a very successful searching for the position that you are looking for and a successful future in the hotel industry.
如果从提交申请当日起两周内您还没有收到我们的回复，有可能是由于我们提供的职位有限，暂时不能满足你的需求，但您的资料将保存在我们的人才库中。我们再次感谢你来应聘我们酒店，祝你在未来的求职路上一帆风顺，也期待你在酒店行业创造成功的未来。
非中介不收费，请勿转载！