Customer Project Manager(爱立信/Ericsson) 00005398
Ericsson (China) Communications Co.LTD 爱立信(中国)通信有限公司
- 公司规模:5000-10000人
- 公司性质:外资(欧美)
- 公司行业:通信/电信/网络设备
职位信息
- 发布日期:2012-08-14
- 工作地点:广州
- 招聘人数:若干
- 职位类别:客服经理(非技术) 项目经理
职位描述
Description
1. General
The SI Customer Project Manager role is to manage Systems Integration customer projects, to secure that the project goals are met, that the customer's expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.
The SI Customer Project Manager is appointed a sponsor, normally a Market Unit representative (e.g. KAM, VP Services), and should have the authorities according to descriptions in the given assignment. The main project guideline is PROPS and the Ericsson Customer Project Model - PROPS-C. The document 'Project Roles and Responsibility (EAB/G-03:000079 Uen) describes roles and responsibilities for a Customer Project Manager.
The SI Customer Project Manager's assignment should be described in an assignment specification provided by the sponsor or ordering function.
2. Responsibilities
The SI Customer Project Manager is responsible for all project activities during the project establishment, execution and conclusion phases.
The responsibility mainly consists of planning, setting up, and executing the project activities, ensuring that the project goals are met and that the customer's business requirements are fulfilled.
The SI Customer Project Manager has the overall responsibility to achieve the project goals with respect to functions, time and budget, and for the progress of the project. He/she administrates plans, risk handling, resource issues and reports to the project sponsor.
The SI Customer Project Manager should also manage the customer relation and the customer's expectations and thus handle changes in an appropriate way in conjunction with the requirements for the projects as described in the project specification. Handling expectations is extremely important to get a satisfied customer.
The SI Customer Project Manager can have project staff members as support, but the SI Customer Project Manager has still the overall responsibility.
3. Authorities
The authority for a SI Customer Project Manager shall be defined in the assignment specification made by the sponsor. Normally, it is necessary to make complementary authority descriptions in the project specification.
This authority shall cover the right to approve all project-numbered documents, other than assignment specification, project specification and other ordering documents. It also authorizes the SI Customer Project
Manager to handle issues concerning economy, purchase, resources, changes in the time schedule etc. within the scope of the project including accepted changes of the project.
4. Reports to
The SI Customer Project Manager should regularly report to the sponsor and, if any, to the steering committee (which might include customer representatives). Further requirements may be defined in the project specification and/or the assignment specification for the project.
The SI Customer Project Manager also reports Bi-weekly to head of MU China MSSI Project Management.
5. Interface to
Interfaces between the SI Customer Project Manager and project stakeholders, and communication to/from them, shall be defined in the project specification.
6. The main guideline is PROPS and PROPS-C. The main activities of an SI CPM are outlined in the PROPS-C knowledge areas:
Project Integration Management
Value Management
Project Scope Management
Performance Quality Management in Projects
Project Time Management
Project Finance Management
Human Resource Management in Projects
Communication Management in Projects
Risk Management in Projects
Resource Procurement in Project
7. Interfaces
Internal : Project Sponsor, Steering Group, Customer Unit, Delivery Personnel
External: Customer as required
Project: All stakeholders, Team members, Project Office
Qualifications
Ericsson's Project Management standards (PROPS-C).
Project Planning.
Financial awareness.
Presentation & Negotiation skills.
Ericsson's SI Tools.
To apply this position, please visit https://ericsson.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=00005398
1. General
The SI Customer Project Manager role is to manage Systems Integration customer projects, to secure that the project goals are met, that the customer's expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.
The SI Customer Project Manager is appointed a sponsor, normally a Market Unit representative (e.g. KAM, VP Services), and should have the authorities according to descriptions in the given assignment. The main project guideline is PROPS and the Ericsson Customer Project Model - PROPS-C. The document 'Project Roles and Responsibility (EAB/G-03:000079 Uen) describes roles and responsibilities for a Customer Project Manager.
The SI Customer Project Manager's assignment should be described in an assignment specification provided by the sponsor or ordering function.
2. Responsibilities
The SI Customer Project Manager is responsible for all project activities during the project establishment, execution and conclusion phases.
The responsibility mainly consists of planning, setting up, and executing the project activities, ensuring that the project goals are met and that the customer's business requirements are fulfilled.
The SI Customer Project Manager has the overall responsibility to achieve the project goals with respect to functions, time and budget, and for the progress of the project. He/she administrates plans, risk handling, resource issues and reports to the project sponsor.
The SI Customer Project Manager should also manage the customer relation and the customer's expectations and thus handle changes in an appropriate way in conjunction with the requirements for the projects as described in the project specification. Handling expectations is extremely important to get a satisfied customer.
The SI Customer Project Manager can have project staff members as support, but the SI Customer Project Manager has still the overall responsibility.
3. Authorities
The authority for a SI Customer Project Manager shall be defined in the assignment specification made by the sponsor. Normally, it is necessary to make complementary authority descriptions in the project specification.
This authority shall cover the right to approve all project-numbered documents, other than assignment specification, project specification and other ordering documents. It also authorizes the SI Customer Project
Manager to handle issues concerning economy, purchase, resources, changes in the time schedule etc. within the scope of the project including accepted changes of the project.
4. Reports to
The SI Customer Project Manager should regularly report to the sponsor and, if any, to the steering committee (which might include customer representatives). Further requirements may be defined in the project specification and/or the assignment specification for the project.
The SI Customer Project Manager also reports Bi-weekly to head of MU China MSSI Project Management.
5. Interface to
Interfaces between the SI Customer Project Manager and project stakeholders, and communication to/from them, shall be defined in the project specification.
6. The main guideline is PROPS and PROPS-C. The main activities of an SI CPM are outlined in the PROPS-C knowledge areas:
Project Integration Management
Value Management
Project Scope Management
Performance Quality Management in Projects
Project Time Management
Project Finance Management
Human Resource Management in Projects
Communication Management in Projects
Risk Management in Projects
Resource Procurement in Project
7. Interfaces
Internal : Project Sponsor, Steering Group, Customer Unit, Delivery Personnel
External: Customer as required
Project: All stakeholders, Team members, Project Office
Qualifications
Ericsson's Project Management standards (PROPS-C).
Project Planning.
Financial awareness.
Presentation & Negotiation skills.
Ericsson's SI Tools.
To apply this position, please visit https://ericsson.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=00005398
公司介绍
爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会,让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。
我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务,我们为运营商提供支持的网络正在为超过20亿用户提供服务。
我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立,总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗(350亿美元)。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。
我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务,我们为运营商提供支持的网络正在为超过20亿用户提供服务。
我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立,总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗(350亿美元)。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。
联系方式
- 公司地址:南京市江宁区池田路32号