上海招聘

The Sales Manager is responsible for managing overall sales activities and conversation with the customers which shall lead to achieve the targeted business growth & profitability.

The Sales Manager will work closely with the Head of Sales in the region as well as sales, operations, planning teams (in own and/or other geographic regions) to assess importance and potential of customer at global level and ensure customer satisfaction.

Responsibilities
Customer Focus & Business growth

1. Develop an outstanding relationship with the customer through very strong network, clear and professional communication to ensure that Suttons is the customer’s preferred partner
2. Sales Manager tracks KPIs of customer satisfaction and ensure issues are escalated and addressed internally as well as with customers
3. Engages actively with customers to understand their needs & challenges. Liaise with the Technical, Operational, Planning team to ensure problem solving for customers by developing innovative and tailored solutions
4. Negotiate and discuss commercial items with customers on a timely manner. Communicate outcome of commercial agreement internally to relevant department and persons to ensure proper billing
5. Customer meetings & commercial discussions are thoroughly and methodically prepared.
6. Consolidate and reports customer meeting’s minutes to customers and internally within max 3 days
7. Acts as the customers ambassador internally at Suttons

Sales Excellence
1. Recognises the criticality of SHEQ. Supports, delivers and maintains close relationships and communicate effectively with Operations, Purchasing and SSHEQ teams.
2. Ensure all customer requirements with regards to service, billing, administration and SHEQ are fully understood prior to commencement of new business across all departments/functions
3. Applies defined Sales process & reporting tool from business acquisition to business conclusion. Promotes the use of the relevant systems and processes to ensure that accurate data and information are collected. Focus on providing accurate first load process with operations in case of new business
4. Works alongside operational and accounts receivable teams to ensure customer payments are received in a timely fashion and to resolve overdue payment issues when they occur
5. Actively contributes to accurate forecasting of customer sales and prepares the required reports through collation and analysis of information. Track customer tendered/forecasted volumes vs actual supplied and engages into discussion as &when deviations are seen
6. Understand the costing and challenges the set routing. Sets a pricing which aligns with Internal targets while secures business acquisition.
7. The sales managers engages internally with Head of Sales and Network Optimization managers to share market feedback to target rates.

Market & Industry Knowledge
1. Monitor and identify market shifts & competition status, formulate short and long terms activities to capture benefits and mitigates business risks
2. Keeps professional and technical knowledge up to date and has deep knowledge of the segment and ability to provide a compelling presentation to customers

Skills
1. Self-driven and results-oriented business Hunter
2. Solid capabilities to develop and drive a sales plan to increase sales.
3. ong business sense and industry expertise
4. Excellent written and verbal communications skills, confident with presentations
5. Excellent organizational skills, ability to priorities, work to deadlines without supervision, while in meantime an excellent team player
6. Influential and strong relationship builder
7. Able to deal with complex commercial issues quickly and easily. Comfortable and experienced at handling sensitive and difficult situations with customers, while preserving quality of relationship
8. High level of negotiation skills
9. High levels of drive and enthusiasm
10.Empathic communicator, ability to see things from the other person's point of view.
11.Strong IT skills, Microsoft Excel, Word and PowerPoint are essential.
12.Mature, credible and comfortable in dealing with senior company executives

苏特恩斯运输集团是一家享誉全球的散装液体气体专业运输公司，成立于英国，拥有80多年的历史，是英国***的化学品物流公司。在英国，欧洲大陆，美国，中国，日本和东南亚均投资设立子公司。集团获得2018年英国安全委员会国际安全奖。集团主要管理人员均拥有超过20年的物流和供应链管理经验，来自于业内知名的领先物流企业或其他大型跨国公司。

苏特恩斯运输集团是一家享誉全球的散装液体气体专业运输公司，成立于英国，拥有80多年的历史。苏特恩斯在中国的***家公司成立于1997年。我们在上海金山区建有集装罐服务堆场和运输车队，提供集装罐维修、存储和运输服务，并为我们在中国的服务提供坚实的技术支持。并在上海、南京等地设有分支机构，确保我们能够为客户提供更为本地化并覆盖全国的服务。