上海招聘

Position Summary
The Global Process Expert plays a crucial role in standardizing, optimizing, and managing business processes across an organization to ensure efficiency, consistency, and alignment with the company’s strategic goals. Leads mid-size process enhancement projects, coordinates their user testing, their documentation and socialization. Represents Process excellence in larger scale projects.
The Global Process Expert collaborates in the development of a strategic vision of the E2E process fit for purpose to-be process and contributes to the road map to get there from an organization, process, and technology point of view, in close coordination with the GBS Delivery Centers and the Digital organization.
The role reports to the related E2E GPO, preferably from a different region.
Job Requirements (Principal Responsibilities)
Process Mapping and Documentation
61 Partners with the GPO to issue proper process documentation and users access knowledge (global standards, KPIs developed, socialized, and followed) ·
61 Map out existing processes and document them thoroughly.
61 Create detailed process documentation that can be easily understood and followed.
61 Propose and manage the business process that require modification inside of specific E2E after prioritization aligned with GPO.
61 Ensures integrity of data owned by the E2E process at global level.
61 Maintain critical global data and is the reference in the organization to define, and if necessary, design in collaboration with Digital, set ups for new or rare processes or situations.
61 Acts as the global gate keeper of integrity of the data owned by the E2E process
61 Maintain critical data at global level Sets documentation format
Process Reengineering:
61 Partners with the process GPO to develop and translate strategy into operational goals, objectives, and process roadmap; to identify necessary resources (people and technology); to assess opportunities against business objectives and to determine creative means to implement new and innovative technical and process-based solution
61 Contributes to process transformation and assist GPO in key decisions related to the process, including target setting, process performance management, increasing efficiency.
61 Contributes to the identification, scoping, and prioritization of process improvements in close collaboration with the GPO and the Digital organization.
61 Act as key resource in the organization to define, and if necessary design in collaboration with Digital and under the GPO authority, the set up required to support new or complex critical processes.
61 Assist the GPO and contributes to the design and redesign of the global strategy for an end-to-end process including technologies and leads its execution.
61 Contribute to the process redesign to improve efficiency and effectiveness. Use techniques like Lean, Six Sigma, or other process improvement methodologies.
61 Assure that all the process documentation is updated and ensures that users have a good access and engages with the organization always in case of questions/doubt and training required.
61 Actively maintains a close link with the process stakeholders to understand their strategy and identify the optimal processes to support them.
61 Work on process deviations and areas for improvement and proposes continuous improvement events to address them.
61 Leads discussions and investigation of facts to develop solutions on topics across delivery centers
61 Own business process modifications, enhancements per priorities set up by GPO.
61 Continuously reviews end-to-end process performance and provides recommendation on process adoption and execution and takes action to address process deviations or limitations.
61 Identifies process deviations and areas for improvement and contributes to a continuous improvement event agenda with the GPO and the Delivery centers.
61 Maintains the enhancement portfolio in close collaboration with the GPO, the process BRM and the Digital organizations, promoting the ideation of smart improvements in line with the road map prioritizing the projects, ensuring their proper testing, documentation, and socialization.
Process measurement
61 Maintains Strong daily focus on process performance and its continuous progress
61 Assure daily process execution and its continuous progress of performance. ·
Training and Development:
61 Train employees on new or updated processes. Develop training materials and programs to ensure that staff are knowledgeable and skilled in executing the processes.
Technology Integration:
61 Work with Digital team to integrate technology solutions that enhance process efficiency.
61 Ensure that systems and tools support the streamlined processes.
61 Contribute to the enhancement portfolio design and implementation in close collaboration with the Digital Business Relationship Manager and the whole Digital organizations, promoting the ideation of smart improvements in line with the road map.
61 Stays abreast of process trends and leading practices occurring in the marketplace to inform strategic direction and process enhancement. ·
Stakeholder Management:
61 Communicate a clear vision for the end-to-end process across the operating model Engage with key stakeholders to understand their needs and gather feedback on process improvements. Build strong relationships to gain support for process initiatives. Engage with delivery centers and /or functions to implement changes based on KPI and/or adherence to process metrics as well identify and engages in training required.
61 Maintain a constant link with the users to identify process limitations or deviations, as well as training needs.
61 Acts as a key stakeholder to foster a business-oriented culture; continuously monitor the needs of the customers, the functions and the delivery centers. ·
Compliance and Risk Management:
61 Regulatory Compliance: Ensure that business processes comply with relevant laws, regulations, and standards. Stay updated on regulatory changes and incorporate them into processes.
61 Risk Mitigation: Identify potential risks associated with business processes and develop strategies to mitigate them. Ensure that processes are robust and resilient.
61 Anticipates needs, assess, and identifies business risk taking; escalates issues that may impact their end-to-end process globally; Assist GPO in managing through times of crisis and ambiguity that may require business continuity plans be put in action.
Project management
61 Coordinate with Project Managers of larger projects.
61 Coordinate simple enhancement user testing
61 Manage planning of resource and ensures project results meet quality, schedule and process improvement goals
Competencies / Knowledge, Skills and Behaviours
61 Deep knowledge of the E2E process, including its interconnections with other GBS or non-GBS process.
61 Deep knowledge of the system(s) supporting the E2E processes, including set up logics and requirements.
61 Understands the reasons why processes are designed the way they are and can identify improvement opportunities in a moving organizational and technical environment.
61 Ability to communicate clearly.
61 Good problem-solving skills.
61 Cultivates innovation
61 Customer focus
61 Demonstrates courage
61 Drives results and ensures accountability
61 Instills trust and exemplifies integrity
Education/Experience
61 University graduate degree.
61 Experience in complex, global operations and system implementations in a cross-functional, fast-paced environment.
61 Experience in multinational GBS process in relevant area.
61 Approximately 5+ years of experience in process field.
61 Experience in a global, dynamic and deadline driven environment.
61 Experience with Internal Controls and SOX requirements.
61 Experience in process design and implementation within a software package (ideally SAP).
61 Demonstrated experience in process management (in particular KPI and benchmarking).
61 Experience of working in different international geographical regions.

    卡博特公司创立于1882年，是一家全球领先的特种化学品和高性能材料公司，总部位于美国波士顿，在全球21个国家设有45家制造工厂并拥有近4,500名员工。2018财年，卡博特实现全球营业收入31亿美金。卡博特为世界各地运输、基础设施、环保和消费品等关键行业的客户提供创新解决方案，不断推动客户业务的发展。
    140年来，依托强劲的研发实力，我们在橡胶与特种炭黑、气相金属氧化物、甲酸铯盐水、活性炭、气凝胶、精细铯化学品、石墨烯、喷墨色浆、母料和导电混料等产品领域一直是行业领导者。通过 @cabotlabs 不断创新，卡博特实验室将包括工程师、科学家和研究员在内的专业团队与市场动态和领先技术相结合，从而提供满足将来需求的解决方案。
    我们致力于提高整个全球布局覆盖范围内的能源效率和工艺技术。我们遵循可持续发展的业务实践开展运营，从而确保我们的员工、客户和周边社区的安全。因此，我们凭借提供优质的产品解决方案享有声誉的同时，不断提高可持续发展和安全的行业标准。

    卡博特在中国

    自1988年在中国开展业务以来，卡博特坚定履行对中国市场的承诺，从那时起就一直坚持在中国进行投资。至今，卡博特在华累计投资已近7亿美金。在过去的10多年中，本地生产能力以每年20%的速度增长。至今，卡博特中国占全球业务20%。目前，卡博特在上海设立了被授予***地区总部称号的亚太区总部。凭借强烈的社会责任感、领先的产品技术、出色的人才团队和雄厚的资金投入，卡博特中国赢得了政府和合作伙伴的充分信任、客户的广泛赞誉和市场的高度认可，成为所在行业领域的翘楚。
  目前，卡博特在中国拥有7家生产工厂、3个销售代表处和亚太技术中心：
?    上海：亚太地区/中国区总部、两家贸易公司及一家工厂（橡胶炭黑）？？ 与上海华谊能源化工有限公司（原上海焦化有限公司）的合资企业
?    上海：亚太技术中心（于2017年9月投入使用）
?    天津：两家工厂（橡胶炭黑、特种炭黑、色母粒）？？ 与上海华谊能源化工有限公司（原上海焦化有限公司）的合资企业
?    江西：一家工厂（气相二氧化硅）？？ 与蓝星新材料化工有限公司的合资企业
?    邢台：一家工厂（炭黑）？？ 与旭阳化工有限公司的合资企业
?    乌海：一家工厂（气相二氧化硅）——与内蒙古恒业成有机硅有限公司的合资企业（于2019年投产）
?    徐州：2018年10月完成收购日本新日铁下属尼铁隆（江苏）炭黑有限公司。今后2年中，公司将大规模投资让该设施能够生产全球最精细的炭黑产品系列。
?    珠海：2020年1月完成收购深圳三顺纳米新材料有限公司，将巩固我们在高性能碳添加剂方面的全球领导地位，使我们能够提供新的创新解决方案，从而以***的性价比来改善电池性能。

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