上海招聘

Responsibility:
1. Work closely with Sales to build/maintain good customer relationship, identify customer’s quality requirements, involve in the early R&D stage to benefit business development and growth.与销售部门密切合作，建立/维护良好的客户关系，确定客户的质量要求，参与早期研发阶段，以利于业务发展和增长。
2. Responsible for customer’s quality feedback & complaint, investigate problems, identify & analysis root cause, manage to take corrective actions and preventive measures, write and submit report (or in other form according to requirements) to customer and follow up till closed. Maintain customer complaint /feedback related record in ERP system.负责客户的质量反馈和投诉，调查问题，识别和分析根本原因，管理采取纠正措施和预防措施，编写并向客户提交报告（或根据要求以其他形式），并跟进直至关闭。在ERP系统中维护与客户投诉/反馈相关的记录。
3. Work with customers for quality-related tasks, audits,and incidents.与客户一起完成与质量相关的任务、审计和事件。
4. Acting as a liaison for Bufab to solve the quality & technical queries from customers.作为Bufab的联络人，解决客户的质量和技术问题。
5. Provide the inspection & test records and 3rd party acceptance report according to customer requirement.根据客户要求提供检验测试记录和第三方验收报告。
6. Collect, refine and submit the approval documents according to approval procedure (inspection report, FAIR, PPAP) and compliance regulation (RoHS, REACH, CMRT) certificate.根据批准程序（检验报告、FAIR、PPAP）和符合规定（RoHS、REACH、CMRT）证书收集、完善和提交批准文件。
7. Support sales team to develop and launch new products production (via product requirement review, technical communication with supplier, review and approve new MPN, FA sample approval, PPAP and site audit). 支持销售团队开发和启动新产品生产（通过产品需求审查、与供应商的技术沟通、审查和批准新的MPN、FA样品批准、PPAP和现场审核）。
8. Comply the inspection guideline for new products, update the inspection for the product changed or claimed. 遵守新产品的检验指南，更新更改或索赔产品的检验。
9. Collect the sample certificate and PPAP files from supplier, review the competency of document and handle deviations with supplier support.从供应商处收集样品证书和PPAP文件，审查文件的能力，并在供应商支持下处理偏差。
10. Evaluate the sample defects found at IQC stage and review it with customer. 评估IQC阶段发现的样品缺陷，并与客户一起审查。
11. Deliver technical information (including special technical requirement and process index specified by customers) to supplier for mass production launching.向供应商提供技术信息（包括客户规定的特殊技术要求和工艺指标），以便进行批量生产。
12.The materials preparation for various of internal/external audits and participate. To follow up all the audit findings till closed to ensure audits pass successfully.各种内部/外部审计的材料准备和参与。跟进所有审计结果，直到审计结束，以确保审计成功通过。
13. Periodically visit or communicate with customer to maintain good relationship and collect quality requirement from customer.定期拜访或与客户沟通，保持良好的关系，收集客户的质量要求。
14. Act as internal trainer to deliver internal training course to other colleagues.担任内部培训师，为其他同事提供内部培训课程。
15.Participate continuous improvement activities, identify improvement opportunities and drive for quality excellence. 参与持续改进活动，识别改进机会，推动质量卓越。
16. Report for any QEHS risk whenever discovered during daily works.报告在日常工作中发现的任何QEHS风险。
17. Other works assigned by company / manager.公司/经理安排的其他工作。
18. Frequent travelling is required.需要经常出差。

Education & Qualifications
1. College degree or above with minimum 4 years’ experience in quality, industrial background is preferred. 大专以上学历，至少4年质量工作经验，有行业背景者优先。
2. Good knowledge of problem-solving tools. 对解决问题的工具有很好的了解。
3. Knowledgeable on Quality Management Systems such as ISO9001, QS9000 or TS16949, etc. certified internal auditor is a plus. 熟悉ISO9001、QS9000、TS16949等质量管理体系，有注册内审员优先。
4. With fastener knowledge & background is a plus.有紧固件知识和背景者优先。
5. Familiar with production process is a plus. 熟悉生产流程者优先。
6. Good computer literacy, familiar with MS office software, good Excel skill is a plus. 良好的计算机知识，熟悉微软办公软件，熟练使用Excel软件者优先。

Skill & Personality
1. Proactive, patient, integrity, responsible, can work under pressure.极主动，有耐心，正直，有责任心，能在压力下工作。
2. Be able to read and understand instructions and deliver message in English.能够阅读和理解说明书，良好的英语读写能力。
3. Customer focused and able to work cross functionally to meet customer requirements.以客户为中心，能够跨职能工作以满足客户要求。
4. Outstanding communication skills, can handle sensitive customer quality situations tactfully.出色的沟通技巧，能熟练处理敏感的客户质量问题。
5. Good team player but also can work independently in a fast-paced and high-pressure environment.良好的团队合作精神，同时也能在快节奏和高压环境中独立工作。

欢迎来到渤帆紧固件贸易(上海)有限公司!

渤帆紧固件贸易(上海)有限公司总部位于上海，同时在北京和厦门设有物流中心，以便服务于北方客户以及南方客户。我司不仅提供各种标准件，同时还提供其它低价值小型零配件，并且我司也可以按照图纸订制。我司乐于提供个性化的VMI服务方案，大大降低客户零配件的采购成本和管理成本。

Bufab is a trading company that offers its customers a full-service solution as Supply Chain Partner for sourcing, quality control and logistics for C-Parts (screws, nuts, etc.). Bufab's Global Parts ProductivityTM customer offering aims to improve productivity in customers’ value chain for C-Parts. Bufab was founded in 1977 and is an international company with operations in 28 countries. The head office is located in Sweden. The Bufab share is listed on NASDAQ Stockholm, under the ticker “BUFAB.”
Bufab Shanghai has its main operations in Shanghai, but we also support customers from a local warehouse in Beijing (north region) and Xiamen (south region).
We supply all types of standard fasteners as well as support our customers with full scale C-part management, providing a Small Part solution including special/customized parts.
Customized VMI solutions are provided according to request, and we are happy to provide services to reduce our customers total cost for their C-parts.