上海招聘

We are seeking a highly organized and detail-oriented individual who is
customer obsessed to join our team as the HR Operations Specialist. In this
role, you will be responsible for providing support to employees and managing
various data administration tasks through various channels and ensuring the
delivery of exceptional HR services. Your primary focus will be ensuring
employee satisfaction, maintaining accurate employee records, and processing
transactions across the employee life cycle.

RESPONSIBILITIES:
? Serve as the primary point of contact for employee support, addressing and
resolving inquiries related to HR policies, benefits, payroll, and other
employee-related matters leveraging voice, chat, and case management tools
across the APAC region.
? Maintain accurate and up-to-date employee records to include personal
information and payroll inputs.
? Process employee transactions, such as changes in employment status, salary
adjustments, benefits enrollment, and time-off requests.
? Continuously improve the employee support processes and knowledge base
through feedback analysis, identifying areas for enhancement, and provided
recommended solutions.
? Collaborate with HR and payroll teams to ensure accurate and timely
processing of employee data, including new hires, terminations, promotions, and
salary adjustments.
? Actively maintain employee records in digital formats to include updates to
related-employee records, reflective of any changes in employment such as
promotions, increases, benefits deductions, etc., in accordance with the
company’s record retention policies and procedures and state and federal laws
and regulations
? Maintain confidentiality of work-related issues, records, and company
information
? Maintain internal and external databases with employee information.

YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU HAVE:
? Strong customer service skills: Demonstrated ability to provide exceptional
customer service, actively listen to employee needs, and effectively
communicate solutions.
? Attention to detail: Ability to maintain accurate and up-to-date employee
records, process transactions with precision, and ensure data integrity.
? HR knowledge: In-depth understanding of HR policies, procedures, and
employment laws to provide accurate and compliant support to employees.
? Communication skills: Excellent written and verbal communication skills to
effectively communicate with employees at all levels, including the ability to
explain complex information in a clear and concise manner.
? Organizational and time management skills: Strong ability to manage
multiple tasks, prioritize effectively, and meet deadlines in a fast-paced
environment.
? Discretion and confidentiality: Ability to handle sensitive and
confidential information with utmost discretion and maintain a high level of
professionalism.
? Continuous improvement mindset: Proven ability to identify areas for
improvement, drive process enhancements, and contribute to the ongoing
development of the employee support function.
? Collaboration and teamwork: Demonstrated experience working collaboratively
with cross-functional teams and stakeholders to ensure seamless data flow,
integration, and support.

PREFERRED QUALIFICATIONS:
? Bachelor's degree in human resources or related field preferred.
? Minimum of 1-2 years HR administration or related role.
? Strong knowledge of HR administration processes, regulations and
familiarity with human capital management principles and practices.
? Proficiency preferred in using HRIS systems (e.g., Oracle) for data
management and reporting.
? Excellent written and verbal communication skills and strong attention to
detail.
? Ability to maintain confidentiality and handle sensitive information with
discretion.
? Must be proficient in English, preferred language capabilities: Chinese,
Japanese, Korean, or Hindi.

    美国福禄克公司(Fluke Corporation)是美国福迪威(Fortive Corporation)旗下的公司，福迪威（Fortive）于2016年与丹纳赫（Danaher）拆分,是一家拥有62亿美元年销售额(2014年)的美国上市公司(股票代码：FTV)，位列美国财富500强。福禄克公司总部位于美国华盛顿州的埃弗里德市。在美国、英国、荷兰和中国设有工厂，销售和服务公司遍布欧洲、北美、南美、亚洲和澳大利亚。经福禄克授权的分销商遍布世界100多个国家。
    福禄克公司成立于1948年，作为电子测试工具的领导者，为各种工业的生产和维修提供了至关重要的测试和维护工具。我们的产品有工业测试仪器、精密测试仪器、网络测试仪器以及温度测试仪器等。所涉及的领域从工业控制系统的安装调试到过程仪表的校验维护，从实验室精密测量到计算机网络的故障诊断。福禄克的产品帮助各行各业实现高效运转和不断发展。无论是技术人员、工程师还是科研、教学人员和计算机网络维护人员，他们通过使用福禄克的产品，扩展了个人能力并出色地完成了工作。
    福禄克公司在1978年就进入了中国，是在中国成立办事机构***的外国电子企业之一。目前公司在北京、上海、广州、成都、西安设有办事处，并在其他10个城市设有联络处，在上海设有物流中心，在安徽芜湖设有制造工厂。
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福禄克公司将提供具有竞争力的薪酬福利和职业发展机会。有意者请将中英文简历发送至：emma.huang@fluke.com