上海招聘

Job description:
1、Daily order management: Process customer orders in a timely fashion, track the delivery status of orders, and ensure that order fulfillment is on time (OTIF);
2、Customer relationship management: coordinate with internal operation departments to provide timely, professional and efficient feedback for relevant business requirements to improve customer satisfaction levesl;
3、Overdue payment management;
4、Coordinate with the corresponding teams to devise preventive and corrective solutions to frequent abnormalities during the operation process, or response from customers;
5、Database analyzing and reporting submission;
6、Other task force assigned by leaders.


Qualifications:
1、College degree or above, English CET-4 or above, proficient in English commercial correspondence;
2、More than 2 years of customer service experience in international trade and manufacturing industries, also experience in using ERP systems is preferred;
3、Good understanding and written expression skills, with a good customer service-orientated sense;
4、Practical and conscientious, able to work under pressure, self-improvement ambition and self-learning ability;
5、Strong teamwork spirit, good communication, coordination and execution skills.
年龄要求：
25-30岁
职能类别：
贸易/外贸专员/助理
关键字：
销售外贸外贸销售外贸业务员外贸经理海外销售海外客户经理海外客户主任

LongPack于2008年开始涉足包装印刷行业，初期专注于书本和包装产品的出口。自2013年开始公司业务逐渐转型到桌游OEM产品的出口，经营模式是B2B。2015年开始，公司进入快速成长期，年平均增长30%以上。2020年公司营业额上升到2.5亿元的规模。公司有自己投资的工厂和加工基地。

在桌游细分市场，LongPack Games的知名度和市场分额都处于全国前列。公司善于整合全球人才资源，拥有外籍设计师，外籍市场专员（在国外上班）和本地的各行业专业人士。外籍、海龟、老外企、土鳖的有机结合，产生加大了生命力和多样性。公司以优良的品质，高性价比的产品和全球化的经营和专业服务赢得全球专业客户的信赖。

无论国籍，无论专业，无论性别，无论是外企还是民营，如果你对自己有信心，如果你对自己的职业生涯抱有期望，请考虑加入LongPack这个快速发展，快速成长，勇于进取，勇于尝试的国际化团队。

公司的经营理念是简单，高效，为客户创造价值。

我们拒绝一切形式主义，一切办公室政治，文化简单高效，提倡专业。

公司网站：*********************

Longpack started as a book printer and packaging supplier in 2008. In the early days, we exported mainly books and packaging items. From 2013, our focus shifted to board game OEM manufacturing. Our business model is B2B. From 2015 onwards,we experienced rapid growth with average annual growth rate of over 30%. Our sales turnover is around RMB250million in 2020.Our company has its own invested factories and production facilities.

Longpack is a leading player in the niche market of board games manufacturing in China.We are capable of utilizing global human resources by having foreign designers, foreign marketing expert (based outside of China) and domestic specialists in various industries. With a combination of different backgrounds of foreign talents, foreign-educated Chinese, foreign-invested companies' employees and Chinese-invested companies' employees, we offer great potential and diversity. We have gained trust from our global industry clients by offering great quality, good price-quality ratio, global operation and service.

No matter what nationality, what specialities, what genger (we have quite a few females in management positions), whether foreign-invested company or domestic-invested company's background,if you are self-confident and have good hopes for your career, please consider joing our fast paced and fast growing international team.

We believe in simplicity, efficiency and value creation for clients.

Our website: *********************