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Operations-Customer Service Analyst -JP

埃森哲(中国)有限公司

  • 公司性质:外资(欧美)
  • 公司行业:计算机服务(系统、数据服务、维修)

职位信息

  • 发布日期:2023-11-08
  • 工作地点:大连·高新园区
  • 工作经验:1年
  • 学历要求:大专
  • 职位月薪:5千-1万·13薪
  • 职位类别:人事专员

职位描述

Responsibilities:

- HR System Transaction and Process Admin support.
- Respond to incoming telephone calls for customer requests.
- Troubleshoot, document, escalate, and manage trouble resolution.
- Proactively notify customers and internal personnel on status of critical tickets.
- Provide and manage all customer maintenance communication.

Qualifications & Experience:

- Native Japanese is mandatory, Written English is a plus.
- Excellent customer service and strong telephone communication skills.
- Strong process orientation and analytical and deductive reasoning skills.
- Working knowledge of HR System is a plus
职能类别:
人事专员
关键字:
日语N1日语N2日语

公司介绍

埃森哲(中国)有限公司诚聘

联系方式

  • Email:yin.zhijie@accenture.com
  • 公司地址:启迪大厦