上海招聘

JOB MISSIONR

Responsible for daily operations of a shop including sales, customer service, stock inventory, expense control, training and people development to ensure customer experience, maximize sales, productivity and profitability.
负责店铺日常营运，包括销售、客户服务、库存管理、费用控制、员工培训和发展，确保店铺高效运营，***化客户满意度，销售业绩和销售利润。

MAIN RESPONSIBILITIES
- Ensure shop’s shopping environment, keep clean and tidy condition, ensure visual merchandising meets and presents brand image all the time.
确保整个店铺购物环境的整洁卫生，确保货品陈列整齐有序，维护好店铺形象
- Set sales target and work performance goals on weekly, monthly and yearly basis for shop
设定销售业绩指标和工作目标，以每周、每月和每年的基础的分析
- Motivate and lead team to reach sales target and KPI goals
激励并带领团队达成销售指标和绩效指标
- To build up and maintain VIP customers and club members, owns good CRM management.
建立和维护VIP客户及俱乐部会员，良好的顾客关系管理
- Consistently maintain highest degree of customer service to guaranty customer's loyalty
始终保持良好的服务来维系每一位顾客
- Well know about best sellers and slow moving items in shop, proactively communicate with Merchandising department for stock transfer in/out to boost highest sales and ST performance,
- 了解店铺货品的畅销和滞销情况；主动与商品部沟通，协调货品的运转、调拨；
- Complete daily (monthly) stock-take, responsible for stock loss prevention and stock analysis
完成每日(每月)货品盘点及防止货物损失并做好库存分析
- Responsible for shop staff recruitment, offer daily coaching and staff performance evaluation
店铺员工的招聘，提供日常指导和进行员工绩效考核
- Well assign work in efficiency and minimize staff OT. Set up weekly monthly and quarterly working plan. Arrange staff's working schedule, manage staff’s attendance and leave application, etc
有效地分配工作，最小化员工的加班时间。设立每周、每月、每季度的工作计划，安排好员工的排班,负责员工出勤和假期管理
- training for shop staff in briefing when shop is in low traffic (product training, role play and MOI training) to enhances staff’s selling techniques
适时安排对员工进行简要的培训，如产品知识、角色扮演、MOI训练等，以提高员工的销售技巧

- Ensure staff grooming standard to meet company requirement all the time and keep brand image
确保员工仪容仪表始终符合公司要求，保持品牌形象

- Keep awareness of market trends in this industry, understanding customer needs and observing competitor's commercial activities
把握行业动向，了解客户需求，观察竞争对手动态

- Daily briefing and monthly meeting in shop, to recap and deliver timely information to shop staff and ensure shop daily operation work smoothly and follow company policy.
每日/每月组织店铺例会，向员工传达实时信息，确保店铺每日的正常运营并符合公司规定

- Assist in shop commercial event，setup and maintain good relationship with landlord
协助店铺商业活动， 与商场物业建立良好联系

- Customer complaint handling
客诉处理

- Build strong cross functional relationships within the organization
公司内部构建跨部门的联系

- Any other duties/matters may be assigned from time to time
完成其他临时交办的工作

PROFESSIONAL REQUIREMENTS
- 6-8 years sales experience in fashion retail industry, international luxury brand experience is a plus
6-8年以上时装零售经验，具备国际奢侈品牌经验者优先考虑
- At least 3 years team leading experience and with rich people management practice.
至少3年团队管理经验并有丰富的人员管理经历
- Proficiency in computer operation
良好的计算机操作能力
- Teamwork - work together with others to reach a common goal
团队合作 - 和其他员工一起合作达到共同的目标
- Open Mind - receptive to constructive feedback and willing to try out new ideas

开放性思维 - 善于给出建设性的反馈并且愿意提出新的想法

Cris Conf Spa 是意大利时尚集团公司，其旗下品牌 PINKO
PINKO品牌前身为一个高级成衣生产商，自1980年代初即不断累积用料采购及生产经验，透过承接设计师品牌的生产订单，观摩大量一流设计，领略出一套设计概念。
上世纪90年代，成衣市场上|的需求出现转变，当时多个新进品牌冒起，打破了设计师品牌的垄断局面， PINKO 趁机重整设计风格，由初期推出大众流行服饰转型为推出更具玩味的设计，同时亦保留了适合职业女性的、较为成熟优雅的款式，成功塑造出 PINKO 今天独立鲜明、性感诱人、又略带反叛酷感的品牌风格。
如今，PINKO 这个新生品牌以其强大的生命力迅速发展，从遍及欧美到拓展中国及东南亚市场，以她迷人的款式及可穿性强的特点在时装界赢得了良好的声誉。
PINKO 品牌在多年发展的过程中，公司紧追国际一线奢侈品牌的设计，并不断完善产品的品质及品牌形象，最终创始人Negra先生将品牌的定位在接近奢侈品牌的位置。在设计，品质，和品牌形象上追求国际一线奢侈品牌，同时在价格方面保持很强的竞争力。