上海招聘

Job Responsibilities:

 Order Management

Obtain all information necessary to process the order in a timely and accurate manner.

To fulfil customer orders and requirements, work with plant and logistics to have timely producing and delivery.

Proactively follow through and communicate the status of the order and any subsequent order changes with customer and sales, keeping everyone in the process informed the change.

Review terms and requirements of letter of credits and coordinate with customer on necessary amendments

Following up advance payment, Letters of Credit, Bank Guarantee, shipping documents to bank, etc.

Prepare shipping documents on shipment/delivery of orders and check to ensure documentation excellence in terms of accuracy, timeliness and completeness

 

Manage Customer Inquiries 

Negotiate with customer and internal resources to satisfy customer requests while making good business decisions for JIAHUA

Pursue process enhancements to continually improve customer service.

View problems as opportunities to build customer loyalty and confidence.

Use good judgment in interpreting JIAHUA policies and procedures to accommodate customer requests. 

 

Requirements:

College degree or above, 5~10 years Customer service experience. chemical background would be preferred.

knowledge of logistics and export trading business process

knowledge for Letter of Credit  

SAP experience is a plus.

Good communication skill, high responsibility and strong service awareness.

Hard working spirit and proactive attitude, quick learner

佳化化学是中国领先的特殊化学品供应商及新材料、特种材料解决方案提供商，专注绿色化学和可持续发展，以烷氧基化、酯化、磷化、酰胺化改性及其他改性能力为基础，不断扩展应用领域，产品广泛应用于建筑、汽车、家居、电子，工业及公用设施洗涤、日化产品，涂料、油田、纺织印染、农药等多个行业。
我们关注于多个行业需求，利用高效运营能力，基础开发能力，应用开发能力，工艺开发能力，工程开发能力，为客户提供包括技术支持在内的全面定制化解决方案。
公司近几年发展迅猛，每年以超过40%的 速度发展，我们致力于成为世界级***的化工公司，通过打造内部高效的沟通协同方式提升组织效率。对进入公司的应届生，公司打造了完善的轮岗和培训系统，通过轮岗和带教，最快的让应届生成长为职场专业工程师和管理人员。
公司全中国设立公司，持续进行招聘，如果你正在求职，有快速发展的愿望，佳化化学一定会为你提供理想的职业舞台！