Database Support Engineer (职位编号:93019725)
上海英国学校(浦西)
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:教育/培训/院校
职位信息
- 发布日期:2021-06-03
- 工作地点:上海
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位月薪:1.5-2万/月
- 职位类别:技术支持/维护经理
职位描述
Job Description
Database Support Engineer (MIS support)
Line Manager: Regional IT Applications Manager
Reporting lines: School IT manager
The person in this position will be responsible for data entry and extrapolation from the Student Database (ISAMS) and Moodle Learning Environment systems. We are looking for someone to primarily maintain and modify the Moodle software system and the ISAMS database according to the needs of the school. Applicants for this position must understand and be able to customize, build and support data and information systems and software and be competent in handling administrative tasks, including but not limited to:
1.User management for VLE and Database systems
2.Support and train both teaching and non-teaching staff as required
3.Design and enhance the assessment data collection system
4.Develop reports and understand desired outcomes as requested including for communication to parents
5.Perform required user updates and end of year admin duties in preparation for the new academic year
6.Review system usage and suggest possible improvements to systems in school
7.Support the Moodle upgrade cycle, including acting on security notifications issued by the Moodle lead developer
8.Identify database issues and provide timely solutions
9.Data collection and analysis using various types of application software e.g. Excel/Access.
10.Assist in the formulation and communication of standards, procedures, and conventions for database use
11.Determine file organization, indexing methods and security procedures for specific user applications.
12.Provide database support for priority projects and initiatives
13.Monitoring and maintaining software performance. Talking users through a series of actions, either face to face, over the telephone or via remote desktop support as appropriate. Providing support, including procedural, documentation and training of new users as and when required in conjunction with local staff
14.Consulting clients/colleagues concerning the maintenance and performance of the software system and asking questions to obtain information clarify details and implement information. Constantly updating technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing other web based research materials (ISAMS blogs, forums and other publicly available information appropriate to the product development (issues and concerns)). Problem-solving and thinking laterally as part of a team, or individually, to meet the needs of the project
15.Work closely with academic teams, admissions and administration teams to produce bespoke reports from our databases systems in a timely and effective manner
Person Specification
Applicant should have 5+ years of IT/Administration experience including understanding of an SQL database and web server operation. Applicant should be familiar with administering all operational functions of a Moodle (or similar) VLE, and MIS such as ISAMS, including initial system set up and system upgrades, adding 3rd party vetted contributions, user authentication issues, adding course shells and working with instructional designers, teachers or trainers. An understanding of file storage systems and data analysis techniques is required.
Required Qualifications
o Bachelor's degree in a computer science related field and one year of related experience or equivalent related education and experience.
o SQL Experience is a must
o System configuration, XML coding and SQL scripting
o CET 6 or above
Preferred Qualifications
o Specialized experience which demonstrates knowledge of Oracle, SQL, PL/SQL, UNIX OS, UNIX shell scripting, and Windows OS.
o Experience managing Moodle (or other LMS) systems
o Experience using (as administrator, teacher, learner) Learning Management Systems (esp. Moodle)
o .NET programming experience
o Experience must demonstrate skills with MySQL and using PHP software to access databases.
o Experience must demonstrate knowledge in creating and modifying HTML
o Experience with the LAMP (Linux, Apache, MySql, PHP) environment (3-4 years)
o Knowledge and experience writing and modifying javascript.
o Experience of working in an IT support environment. ITIL qualified would be an advantage. Previous experience of working in an educational environment would be beneficial
职能类别:技术支持/维护经理
公司介绍
目前上海英国学校共拥有两个校区,浦东校区创建于2002年,浦西校区创建于2005年。两校区学生人数超两千两百多名,学生皆为外籍人士,年龄从2岁到18岁,涵盖幼儿园、小学、中学,学校严格遵循英国国家教育大纲课程设置。全校教师皆为外籍教师,具有良好的全英文工作环境。
浦西校区:***********************
浦东校区:*************************
联系方式
- 公司地址:地址:span闵行区华漕镇金光路111号