上海招聘

Work Activities:

Executing (Action) [Executing tasks, duties, and responsibilities]

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to queries either in person or over the phone.
• Write training manuals.
• Train computer users.
• Maintain daily performance of computer systems.
• Respond to email messages for customers seeking help.
• Ask questions to determine nature of problem.
• Walk customer through problem-solving process.
• Install, modify, and repair computer hardware and software.
• Clean up computers.
• Run diagnostic programs to resolve problems.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
• Install computer peripherals for users.

• Follow up with customers to ensure issue has been resolved.
• Gain feedback from customers about computer usage.
• Run reports to determine malfunctions that continue to occur.
• Suggest improvements on procedures.

Required qualifications:

    

[Education, Experience, Skills & Characteristics]

• Previous working experience as an IT Help Desk Technician for 5 years
• BA in IT, Computer Science or similar relevant field
• In-depth knowledge of computer systems and mobile devices
• Hands on experience with diagnosing and resolving basic technical issues
• Excellent communication and interpersonal skills
• Customer-oriented and patient

Nice to haves:

    

[Education, Experience, Skills & Characteristics]

    

• Related Microsoft Certification
• Related Cisco Certification
• Configuring software and hardware
• Information systems
• Installing upgrades
• Network fundamentals
• Troubleshooting and repair
• Customer service
• Communication
• Spyware
• Voip

Required Competencies

[Knowledge, Skills and abilities required for this position]

• oral and written communication skills
• learning skills
• customer service orientation
• problem analysis
• problem-solving
• adaptability
• team interaction
• planning and organizing
• attention to detail
• stress tolerance
• excellent English skills

我们是一家年轻的石油和气体公司，由一群来自世界各国专业人士组成。 目前随着公司业务的迅速发展,我们需要更多优秀人才的加盟。

We are an international Oil and Gas commodity supplier, established in China. We hold corresponding offices and bases both in Middle East, China, Singapore and other places.

Our Group began in 2014, with a single vessel offering local freight and shipping services. Demand quickly grew, resulting in the growth of our company. We expanded our routes and started operating from different locations. As we grew, the company naturally progressed into a trading house. We began to offer investment opportunities for oil and petroleum products to clients of all sizes. The previous and continued logistical experience with these goods provided the company with an in-depth understanding of the market, allowing our clients to succeed.

Over the past six years, we have curated a powerful network of connections across different investment markets, enabling us to diversify our investment portfolio.

We now offer opportunities for clients who are also interested in buying into metals, and agricultural commodities. As the company continues to grow, we continue to seek out new fields of investment that we are confident will yield high positive results for our stakeholders.

The continued success of our Group can be attributed to our dedication to our goals. We ensure that all of our products and services meet our high standards, and that we are constantly leading innovation in the fields of investing and logistics.

Since the company’s inception, we have expanded our endeavors to offer our products and services across Hong Kong, South East Asia, the Middle East, Africa, Europe, and Northern America. The company continues to grow as we turn to new industries, maintaining our reputation for innovation and success.