上海招聘

Title: Assistant Service Manager

Report to: Service Director

Base: Shanghai

Job responsibilities:

  

1. Coordinate the all kinds of resources and drive the service team to complete the tools installation/startup/FAT sign off quickly and effectively
2. Maintain good relationship with customers in region; timely solve all kinds of customers' complaints; manage regional customers' expectation and keep improving customers' satisfaction to increase company sales and service business.
3. Motivate service team to achieve personal work targets and improve skills.
4. Organize the technical training and share the new products and technologies with teams
5. Drive HQ TS / PDT / QESH departments and service team to solve  the existing problems timely.
6. Assist sales and HQ application engineer to confirm all kinds of pre-sale technical specs.
7. Analyze the various data collected;  Drive service team to increase work efficiency and reduce the company's operating costs including spare parts consumption, manpower optimization, etc.
8. Assist director to develop service sales business.
9. Organize the safety training and guidelines regularly ;Supervise team to drive them to comply with rules and regulations and ensure personal safety.
10. Complete other related tasks assigned by the company

Job requirements:

  

1. Minimum 5 yrs experience in semiconductor or other related industries

2. At least 3 yrs experience in customer service and people management position

3. Strong communication and personal skills; Excellent problem-solving skills

4. Ability to consistently drive team to meet the goal; Self-motivated and ambitious to achieve high targets

5. Fluent oral and written English skills

6. Fluent computer skills in Office/word/Powerpoint

7. Can accept frequent business travelling

8. Bachelor degree or above

                

        戴思环保设备贸易（上海）有限公司正式成立于2007年，为DAS在中国的***家独资子公司。通过近几年的努力，已成为半导体和太阳能行业具世界一流水平的环保设备供应商。目前在中国客户分布于上海、武汉、南京、大连等地。
        总部DAS Environmental Expert GmbH于1991年在德国的德累斯顿成立，旨在配合环保、安全和健康（ESH）技术。自开业以来，DAS公司一直潜心致力于环保处理设备和技术的应用与开发，并持续稳定发展着。总部设在德国，有中国台湾、马来西亚、越南、中国香港、中国大陆等下属公司。
        我们的主要任务是：为半导体，太阳能及相关高科技生产、制造及服务行业提供可持续发展的ESH技术， 为我们的客户提供运行成本低、性能可靠的系统。
        
具体联络方法:
中国上海市张江高科技园区碧波路690号1号楼203-2室, 201203
Website: *****************/