Internal Support Engineer
格兰富水泵(上海)有限公司广州分公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工 多元化业务集团公司
职位信息
- 发布日期:2013-06-20
- 工作地点:广州
- 招聘人数:2
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:英语良好
- 职位类别:售前/售后技术支持工程师 技术支持/维护工程师
职位描述
Job Description:
- To assist and coordinate in the technical training for internal and external staff
- To support at customer's site as arranged with the respective sales technician if AE in sales team is not
available.
- To provide technical assistance to the sales engineers and customers as regards choice of products,
applications, system solutions, accessories, installations, prices, etc.
- To provide technical assistance to the service administration.
- To provide technical check for project quotation and SOR, CTR
- To coordinate with the services and logistics function in meeting the customer's satisfactions.
- To maintain the supply of technical documents for tender use.
- To be attentive to competitor's interference and report to the Management.
- To calculate cost prices and sales prices of non-standard as well as out-of-price list material.
- To respond customer's inquires and give a brief explanation of the technical problem,
alternatively proceed to the person(s) concerned for assistance.
- To process in accordance with the order processing system at disposal.
- To assist the sales force as to provision of documentation and information particulars, leaflets,
quotations, prices, etc.
- To process special orders and inquiries in coordination with the supplier.
- To communicate with the respective product segment or other suppliers, where local problem solving is not
available.
- Other tasks as management assigned.
Job Profile:
Education and Training
- Diploma or degree holder in hydraulic machinery, electric machines, power electronics or control field
- Good command in oral and written Chinese and English
- Fluent in Mandarin
Experiences
- Experienced with pumps or control panels maintenance or consultancy or sales works, will be an advantage
Personality
- Good communication skills
- Able to work independently
- Aggressive
- Result driven
- Team player
- Able to solve problem
- Good listener
- High ego needs
Physique
- Male or female
- Preferably 25~35 years old
- Matured with good mental attitude
- Physically fit
Other requirements
- Extensive knowledge of Lotus & MS Office
公司介绍
1994年,格兰富来到中国,在上海设立了销售总部,致力于中国的销售和业务拓展。并在北京、广州等地都设有分公司,以加强对北方市场、南方市场和华中地区的支持。
为配合公司业务的迅速增长,格兰富水泵(上海)有限公司广州分公司诚邀下列有志之士加入我们拓展的行列。
我们将为员工提供极富竞争力的薪资、完善的福利及广阔的个人职业发展机会。
联系方式
- 公司地址:广州市先烈中路69号东山广场2207-2218
- 邮政编码:510095