Customer Service Representative
西格玛奥德里奇(上海)贸易有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:制药/生物工程
职位信息
- 发布日期:2013-03-26
- 工作地点:北京-朝阳区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:客服专员/助理(非技术)
职位描述
Responsibilities:
1. Reply to customer’s inquiries on product information, prices, availability and order status etc via phone calls, emails, faxes and sales team.
2. Be responsible for services to designated accounts and account managers, and provide them with services in a timely, careful, responsible and proactive manner;
3. Communicate with different departments inside company and inter-subsidiaries to facilitate the order fulfillment and ensure customers’ claims, inquiries and special requirement are handled properly and timely;
4. Perform other duties assigned by line manager.
Requirements:
5. Bachelor Degree or above majoring in Chemistry, Life Science, Pharmaceutics or related discipline;
6. Customer oriented, patient and attention to details;
7. Excellent communication skills both oral and written;
8. Proficient in English;
9. Good Microsoft Office skill;
10. Experience in ERP system (SAP, Oracle etc) is a plus.
1. Reply to customer’s inquiries on product information, prices, availability and order status etc via phone calls, emails, faxes and sales team.
2. Be responsible for services to designated accounts and account managers, and provide them with services in a timely, careful, responsible and proactive manner;
3. Communicate with different departments inside company and inter-subsidiaries to facilitate the order fulfillment and ensure customers’ claims, inquiries and special requirement are handled properly and timely;
4. Perform other duties assigned by line manager.
Requirements:
5. Bachelor Degree or above majoring in Chemistry, Life Science, Pharmaceutics or related discipline;
6. Customer oriented, patient and attention to details;
7. Excellent communication skills both oral and written;
8. Proficient in English;
9. Good Microsoft Office skill;
10. Experience in ERP system (SAP, Oracle etc) is a plus.
公司介绍
西格玛奥德里奇(上海)贸易有限公司(Sigma-Aldrich)是一家在生命科学领域有着领导地位且拥有高科技产品的公司。西格玛奥德里奇(上海)贸易有限公司(Sigma-Aldrich)是一家在生命科学领域有着领导地位且拥有高科技产品的公司。
联系方式
- Email:orderCN@sial.com.Job
- 公司地址:上班地址:金桥