上海 [切换城市] 上海招聘

Customer Service

德尔肯微涂层防腐蚀系统(上海)有限公司

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:石油/化工/矿产/地质

职位信息

  • 发布日期:2021-01-12
  • 工作地点:上海-闵行区
  • 招聘人数:1人
  • 工作经验:2年经验
  • 学历要求:本科
  • 职位月薪:1-1.2万/月
  • 职位类别:售后服务/客户服务

职位描述


Your Responsibilities

Customer Service

  • Timely & accurate order processing, incl. creating internal orders, controlling prices, complying with safety stock in warehouse, placing orders and responding order and price confirmations to customers, etc.
  • Well experienced with Chinese Customs Declaration and Clearance processes, especially proactively acquiring and following the latest customs policies and laws
  • Closely work with logistic agency in order to a. optimize the entire supply chain from German head quarter over sea freight to local warehouse; b. ensure the time-efficient pick up orders by local customers (ex warehouse).
  • Fundamental knowledge about supply chain related works, incl. operation of the external warehouse, execution of monthly inventory, paying attention on the expiry date of products (first in first out), arranging transport of the goods and distributing goods according to orders and needed safety standard to local customers, etc.
  • Back up of the Head of Finance during absence (holiday, sickness, etc.), only basic financial knowledge is required.


CRM and Administration

  • Focusing on maintenance of CRM system: regularly contacting partners to check availability, arranging and preparing meetings accordingly, ensuring adherence to schedule and writing protocols etc.
  • Taking care of office facilities (printer, telephone, internet, company cars, stationeries, etc.)
  • Making office correspondence posts and Archive Management.
  • Booking flights and hotels for travellers.
  • Other daily administrative works assigned by GM.


Your Qualifications

Professionally

  • Bachelor’s degree or above in logistics or business administration
  • At least one year working experience in logistics, especially in customs clearance (experience in similar position is preferred)
  • Fluent in English (spoken and written)
  • Proficiency in Microsoft Office, familiar with Lotus Notes or other similar organization systems.
  • Basic financial knowledge


Personally

  • Taking care of job PRO-ACTIVELY with a strong sense of responsibility
  • Familiar with the German company and German culture
  • Accustomed to work independently and under pressure
  • Hands-on mentality
  • Teamwork spirit


您的职责

客户服务

  • 及时准确地进行订单处理,包括创建内部订单、控制价格、核对仓库安全库存、下单并回应客户订单询价、确认价格等。
  • 具有丰富的中国报关及清关流程经验,尤其能够积极主动地掌握并遵守最新的海关政策及法律
  • 与物流代理紧密合作。a、优化从德国总部海外货运到当地仓库的整个供应链流程;b、确保本地客户(仓库交货)的及时接货。
  • 具备供应链相关工作的基础知识,包括外部仓库的运营、每月库存的执行、关注产品的有效期(先进先出)、安排货物运输,根据订单和所需安全标准将货物发放至客户等。
  • 在财务主管未到岗时(休假、病假时)为其提供后备支持,需具备基本的财务知识。


客户关系管理与行政管理

  • 关注CRM系统的维护:定期联络合作伙伴核对日程,安排并准备相关会议,确保遵守时间表和书面协议等。
  • 负责办公室设施(打印机、电话、网络、公司车辆、文具等)的维护工作
  • 负责办公室的信件和档案管理。
  • 为出差人员预订机票和酒店。
  • 其它总经理委派的日常行政工作。


能力要求

专业

  • 物流或工商管理专业、本科或以上学历
  • 至少一年物流工作经验,尤其具备清关方面的工作经验(有类似工作经验者优先)
  • 英语流利(口语和书写)
  • 熟练使用微软办公软件,熟悉Lotus Notes或其他类似的组织系统。
  • 具备基本的财务知识


个人要求

  • 工作积极主动、具有较强的责任心
  • 熟悉德国企业和德国文化
  • 能够习惯在压力下独立工作
  • 具有较强的实践能力
  • 具有团队合作精神

公司介绍

We are an independent and wholly foreign owned company in China. Our parent company is based in Germany. Our group produces functional coating for the international and national OEMs. Doerken MKS-Systems (Shanghai) offers for China: the supply of premium products and operates a large laboratory.
Doerken MKS-Systems (Shanghai) is a growing company. In a team of approximately 10 employees, we offer interesting challenges with appropriate payment. With a strong customer focus, we want to expand our excellent position.
You work closely with the General Manager and the technical sales force. We are looking for someone who wants to grow with us. For sure experiences are necessary but more important are your wish to take over responsibility and to learn new things.
More information about Doerken MKS-Systems (Shanghai) and the whole Doerken group are available under www.doerken.de or www.doerken-mks.de.

联系方式

  • 公司地址:上海市闵行区景联路389号1幢4楼 (邮编:201108)