Technical Service Engineer
诺贝丽斯(上海)铝贸易有限公司
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2021-01-04
- 工作地点:上海-闵行区
- 招聘人数:若干人
- 工作经验:5-7年经验
- 学历要求:本科
- 职位类别:售前/售后技术支持工程师
职位描述
Responsible for after-sales technical support to auto customers, including on-site inspection & report, test & analysis plan, assistance with root cause analysis & problem solving, improvement plan to customer, customer production follow up, customer claim coordination and etc.
Also support relevant functions in pre-sales and product development & qualification process;
Also support relevant functions in pre-sales and product development & qualification process;
Main Responsibilities:
1)Pre-sales involvement
- Analyze customer requirements and specifications and contribute to the customer specific and general product development strategy.
- Communicate with OEMs via different channels and present Novelis material solutions to OEMs
- Be involved in early design stage of OEMs and support customers with Novelis material solutions
2)Customer Relationship
- Develop new market, item and customers in order to achieve business goal and add values to the Company
- Understand customer’s strategy, business model, their value-add and development
- Create solutions and aligned value-add for customer
- Identify key decision makers and build knowledge and relationships with them
3)Support on commercial issues
4)Provide support on technical issues
Qualifications:
- Bachelor of above;majored in engineering, metal material related is preferable;
- No less than 10 years relevant experiences with any of the following areas: BiW design, CAE, stamping of aluminum or steel auto sheet, aluminum or steel auto sheet production process or product development, other aluminum sheet process;
- Experiences of working for Auto OEM or serving Auto OEM customers is necessary;
- Familiar with the alloy and production process of aluminum or steel sheet;
- Familiar with the applications of aluminum or steel sheet in vehicle;
- Excellent customer service skill including communication and coordination;
- Strong project management skill,good communication.
职能类别:售前/售后技术支持工程师
公司介绍
Novelis is the leading producer of flat-rolled aluminum products and the world’s largest recycler of aluminum. We work alongside our customers to provide innovative solutions to the beverage can, automotive and high-end specialty markets; and we serve some of the largest and best-known brands in the world, such as Coca-Cola, ABInBev, The Ford Motor Company, Jaguar LandRover, LG and Samsung. Operating an integrated network of technically advanced rolling and recycling facilities across North America, South America, Europe and Asia, Novelis leverages its global manufacturing and recycling footprint to deliver consistent, high-quality products around the world. A commitment to sustainability is core to our business operations and extends to how we partner with stakeholders across the aluminum value chain. We see tremendous opportunities in continuing to expand the use of lightweight, infinitely recyclable aluminum to help our customers achieve their sustainability goals and provide consumers the environmentally friendly products they enjoy.
联系方式
- 公司地址:地址:span漕河泾开发区