上海招聘

Job Responsibilities:

1. Handle inbound and outbound calls according to the KPI set up by company

2.Dealing with customers via phone, wechat and email.

3.Good service to customer for ensuring the high quality customer service level

4.Solve the complaint from customers with skills, and support the Customer Care activity

Requirements & Capabilities:

• 1 -2 year working experience in call center departments, retail field preferred
• Excellent verbal and written skills in Mandarin language
• Good verbal and written English language communication skills are also essential.
• Willing to take challenges and can work under pressure
• Strong multi-tasking and computer skills with experience in dealing with customers using Live Chat. You will have a passion for Luxury brands and will be used to dealing with luxury clientele.

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