上海招聘

Quality Compliance Analyst - Asia

About Canadian Tire (CTC)



Putting the customer at the centre of everything we do is essential to providing a high-quality and consistent customer experience across our network of more than 1,700 retail and gasoline outlets. Through our cutting edge store design, digital marketing, e-commerce and the use of leading-edge customer analytics, award winning call centre and state of the art distribution centers, Canadian Tire is continually evolving so we are better able to respond to the changing expectations of consumers.



For our employees, this means working in a dynamic environment that champions and invests in innovation. At Canadian Tire, strong leadership and a talented team are our greatest assets. We are a successful and growing company that values diversity and innovative thinking, and fosters a culture of performance and accountability. Canadian Tire’s family of businesses gives employees the opportunity to explore career paths across our many brands. In our retail stores and gas outlets, and at our corporate head offices across the country, our employees are passionate and committed to helping us build our reputation as one of the best places to work in Canada.



Quality Compliance Analyst - Asia plays a pivotal role in the customer experience by ensuring our vendors deliver quality products that exceed our customers’ expectations, ensuring Canadian Tire continuously evolves to meet the changing needs of our customers.



To excel as a QCA Specialist, you’ll require a strong understanding of product quality practices, and proven product quality experience. You’ll be accountable for product quality assurance activities in Asia for assigned categories, working with key stakeholders and engaging them to ensure higher standards of quality, improved customer perception, and reduced merchandise return levels.



You’ll be a mentor guiding merchandising and branding teams to make more informed decisions by providing technical and product design expertise, in turn helping our stores obtain the best products required for Canadians to enjoy the jobs and joys of everyday living.



Our best QCA Specialists are experienced in product development, testing and auditing practices and well as manufacturing engineering quality control and management to ensure consistent production delivery and address key issues and demonstrate continual improvement. They possess the relevant product knowledge that makes them technical experts in evaluating product quality and developing corrective action plans.



If you want to help shape the next chapter of the Canadian Tire story and share in the success of the hard work that our efforts yield, get in touch. We want to hear from you!



Responsibilities



？ Oversee Quality Compliance Analyst activities in Asia for assigned categories, including Preliminary Factory Audit, review of new development samples and quality control plan, take lead on review of pilot production and mass production, take care of pre-shipment inspection, handle quality complain and investigations, support vendor development and improvement

？ Develop and educate vendors to use quality tools like PFMEA and control plan on new product development projects and continuous improvement.

？ Develop and lead vendor training sessions to ensure quality systems are up-to-date and CTC quality program is understood

？ Monitor and report on 3rd Party Service Providers activities to ensure they perform at or above their required service levels

？ Act as Product Quality Assurance expert with PRO team, vendors, and Category Business Managers (CBM) in the Asian market

？ Liaise with Canadian Tire Corporate (CTC) Home Office Quality Assurance team and other stakeholders to execute Product Quality activities

？ Execute and monitor the certification of vendors for producing private label products for CTC, including the different tiers for brand quality levels

？ Prepare and conduct the Product Quality kick off at PRO office in support of Merchandising buying trips

？ Provide technical support to PRO merchandisers and CBM’s while on sourcing trips and during finalization

？ Monitor and report on high-profile projects to ensure full visibility and vendor compliance to CTC direction with regards to product development, investigations, and corrective actions



Qualifications



？ University degree in Engineering is a MUST, prefer major in electrical engineering or mechanical engineering

？ Background with electrical and electronic industry is preferred, Smart Home project experience is definite plus

？ Sound knowledge in the Canadian safety Standard

？ At least 5 years practical working experience in product development, engineering or quality control at a Retail or Consumer Product organization

？ Strong written and verbal communication skills in English and Mandarin required

？ Ability to be self-reliant and work independently

？ Demonstrated ability to manage multiple projects simultaneously

？ Proven technical acumen demonstrated within a manufacturing, quality or consumer products environment

？ Frequent travel is required



Working locations:




***Send us your English and Chinese resume (application without English resume will not be considered) including your current and expected salary
Resumes without salary expectations will not be considered.

For 99 years, Canadian Tire Corporation (CTC) has been providing customers with everything they need for the Jobs and Joys of Life in Canada since its establishment in 1922. We are a family of companies that includes Canadian Tire Retail Stores, Part Source, Gas+, FGL Sports, Mark’s and Canadian Tire Financial Services. Our 1,746 retail and gasoline outlets from coast-to-coast are supported and strengthened by our Financial Services division and the tens of thousands of people employed across the country by the Company and its local dealers, franchisees and petroleum retailers.
In addition, we own and operate Helly Hansen, a leading global brand in sportswear and workwear based in Oslo, Norway. Canadian Tire also acquired Party city for $178M in 2019 (65 Stores)

Canadian Tire has had its own overseas sourcing operations in Asia for over 30 years, which helps CTC, the #1 Retailer in Canada, leverage the cost effective supply chain for our sustainable international growth. As a result of our fast-growing business, you are sincerely invited to join our big CTC family and achieve further growth together.

You may visit www.canadiantire.ca to check the products we are selling across Canada via more than 500 Canadian Tire Stores and visit Corp.CanadianTire.ca for further details of our head office.