上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持主管招聘

高级售后质量工程师

康斯博格汽车部件(中国)有限公司

  • 公司规模:1000-5000人
  • 公司性质:合资
  • 公司行业:汽车

职位信息

  • 发布日期:2021-01-02
  • 工作地点:上海-浦东新区
  • 招聘人数:若干人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:1-1.8万/月
  • 职位类别:售前/售后技术支持主管  故障分析工程师

职位描述

  • Register and maintenance Customer website, monitor quality/warranty performance at customer end, and assessment the customer scorecard as required frequency.

  • To collect, analyse, diagnose warranty failure, negotiate with customer for warranty cost on the monthly base.

  • Conduct product training for customers to reduce warranty claim proactively.

  • Execute and ensure customer APQP in accordance to the KA PIP process or customer specific requirements.

  • Push and drive on product/process improvement, follow up and effectively conduct verification.

  • To be responsible for MSA, SPC after SOP stage to guarantee a stable process. Control plan owned.

  • Implement product audit & process audit to prevent any variation occurring.

  • Focus on main quality issues with actions for continuous improvement to achieve zero defect finality.

  • Deal with customer complaints, leading cross-function team to identify root cause and generate corrective action plan and resolve quality issues to meet customer satisfactory.

  • Provide trainings if needed to related departments to let involvers know what quality standards are.

  • Quality management system maintenance associated with IATF 16949 principals.

  • Other tasks that superior assigns. `


Education/Knowledge:                  

- University

- Be familiar with IATF16949, VDA6.3

- Good quality management knowledge & five Core tools.

- Problems solving tools such as 8D tools, 5why, 7 quality methods

- Be familiar with related Customer Specific Requirement

- Strong interpersonal communication and negotiation skills

 - Knowledge of drawing, GD&T is preferred

 - Willing to travel

         

 Practical experience                       

  • Minimum 5 years of experience in Customer Quality or warranty position in automotive related industry.

  • Ever deal with customer complaint, especially with OEMs.

  • Self-motivated mentality.

     

Skills requirements:                       

  • Ability to communicate in English both oral & written

  • Logical thinking and skilful communication

  • Leadership from Internal & external

  • Data Drive Transparency

  • Professional & systematic quality issue solving skill

  • Be able to implement internal audit

  • Capable to provide quality trainings to team



公司介绍

Kongsberg Automotive (KA) was founded on 24 March 1987, is headquartered in Kongsberg, Norway, and has almost 50 facilities in 35 countries, and approx. 10,000 employees, provides system solutions to vehicle makers around the world.

Our product, Safety and comfort related products for vehicle interiors, including Head restraints, lumbar support systems and seat climate systems; Gear shift systems for light duty vehicles, including Automatic and manual gear shifters, shift cables and gear selectors; Operator control systems and chassis related products to commercial vehicles, including Gear shifters, clutch servos, steering columns and chassis stabilizers; Fluid handling systems for light duty, industrial and commercial vehicles, including Pipe and hose assemblies for turbo chargers, brake- and fuel systems.

We shall have a leading position in Gearshifts, Seat Comfort and Commercial Vehicle System, and focus on business areas with considerable growth potential. With the market increasing in China, we are appreciated you could take this opportunity to join us and grow up with KA together.

康斯博格集团成立于1987年3月24日,总部位于挪威,在全球35多个国家有近50个分公司,拥有10000名员工、为世界各地的汽车制造商提供系统解决方案的企业。
在中国区域,我们设有三个工厂,他们分别是:
康斯博格汽车部件(无锡)有限公司
上海隆福拉索有限公司
上海东风康斯博格莫尔斯控制系统有限公司

我们的产品主要有一安全舒适的汽车内饰产品,包括头枕,腰托系统以及座垫加热系统;二轻型汽车的排挡系统,包括手动、自动排挡,拉索以及齿轮选择器;三商用车上的操作控制系统以及底盘产品,包括排挡,离合器伺服缸,转向柱以及底盘稳定系统;四轻型工业用和商用汽车的流体处理系统,包括涡轮增压产品,制动与燃油系统的软管总成。

我们在变速器、舒适型座椅和商用车辆体系居同行业领先地位,并以巨大的增长潜力关注商业车领域。随着中国市场的拓展,我们期待您的加入并且希望您与我们一起成长。

联系方式

  • 公司地址:地址:span上海市浦东新区康桥东路1288号