上海招聘

Reports to: Team Director          

 -Account Management        

 -Tenancy Management        

 -Assignee Management   ·         

- Tenancy Management 

 Manage Client TM – below are the basic guide lines from our client –   The clients Tenancy Management programme helps assignees deal with any property-related issues that may arise during their tenancy, effectively managing a property in line with legal tenancy obligations. Service includes:          

When property maintenance issues arise, TM Supervisor will act as a single point of coordination for the assignee ·         

TM Supervisor will review property maintenance issues with the assignee and provide guidance based on the terms of the lease          

Where the landlord or the landlord’s agent is responsible to rectify property maintenance issues, TM Supervisor will act as a central point of coordination between the tenant and the landlord / landlord’s agent          

TM Supervisor will provide ongoing telephone support for the assignee until the issue is rectified          

TM Supervisor will support the coordination of tradesman in conjunction with the landlord / landlord’s agent.           

Supervisor will act as a consultant to provide suggestions in case Landlord or Landlord’s agent refuses/fails to perform their obligations according to the tenancy agreement. 

TM Supervisor will (when necessary) obtain quotes for renovation and general maintenance work for approval from Clients Mobility team (if costs are to be paid by client or assignees)        

TM Supervisor will arrange lease renewals if the agent is not involved. If an agent is involved TM Supervisor will ensure the lease is fair and suitable for Client and the assignee        

TM Supervisor will be responsible for lease negotiations, creation and completion is the assignee finds a property without using a preferred housing partner (e.g. if they go with a local agent or landlord direct)        

TM Supervisor will be responsible for lease terminations         

TM Supervisor will be responsible if needed for Pre-move checks, check-ins, check-outs, pre-check outs and attending the property if there are serious issues.         

TM Supervisor will be responsible to arrange if needed for Police Registrations if needed         

TM Supervisor will be responsible for management of all documents and data from Client, Assignee’s and agents. Including but not limited to updating in the CRM.  

All documents related to the lease    

All incident reports    

Ensure feedback is listed in the Portal (or relevant system) 

TM Supervisor will be responsible for any monthly or quarterly reports requested by client for any cities        

TM Supervisor will be responsible for maintaining the relationships with the housing partners and any other partners in relation to the client 

-Tenancy Management 

TM Supervisor will be responsible for the TM of other clients assigned to them – with similar responsibilities as above as requested by the client ·         

Assignee Management – individual services    

Manage departure services, lease renewals, basic lease terminations and single services for AM work.    

After development ideally manage entire relocation process for allocated assignees - pre-move, look-see, home search, school search, orientation, immigration, settling-in etc.   

Once assignee is allocated, manage all communication between assignee, client and Ark   

Responsible for all data management for account and individual assignees    

Design and supervise tours for assignees   

Execute tours as counselor, when and where suitable    

Trouble shoot for account and individual assignees    

 Creation of all relevant reports    

 Creation of relevant documents for assignees and accounts. E.g. reports, analysis

 -Compliance Support       

Person Specifications  任职要求： 

Friendly and approachable             

                                 

Great Job Opportunities in Shanghai
Fantastic opportunity to join a market leader for expatriate relocation services in China. Ark Relocation - Dwellworks is a American owned and managed relocation and housing agency with offices in Shanghai, Beijing and Hong Kong. Established in 2004 by a group of expatriates from the Real Estate and HR industry the company has been expanding extensively in recent years across China. Ark is now seeking exceptional talents to join their Shanghai office for various positions. We offer a great, English-speaking work environment, competitive pay with bonus and social compensation, on-going training and job development, and the opportunity to join a unique group of professionals in China. For more information please visit: **********************.
Ark Properties (********************) is seeking an enthusiastic and organized TEAM to join professionals in Shanghai. Successful candidates will need to have basic English, be organized be a team player and to work with tight deadlines. We offer good basic pay and bonuses. If you are interested please contact: Lily.chen@ark-shanghai.com
高端全外资安居服务公司---美国Dwellworks集团旗下安阁国际咨询北京有限公司 - 是一家行业内领先的全美资安居置家咨询公司，在香港，上海，北京均已设立办公室。本公司拥有15年业内工作经验，提供国际企业员工外派至中国，或者境内调任所需的一切置家服务。安阁拥有一批在房产，置家，签证，人力资源等行业经验丰富的外籍同仁，能够为各类客户展现多样性定制化服务。安阁北京分部现诚招才华出众的有识之士加盟，我们承诺在发展业务的同时也致力于为员工提供全英文工作环境，具有竞争力的薪资待遇和更大的发展空间。公司详情请登录**********************.和 ********************