上海招聘

Mission

To drive value for Expeditors’ customers through the development of industry specific solutions (within the Automotive and Mobility sector) and enhancing Expeditors’ position as a leading supply chain and logistics service provider.

Vision

To create success stories for Expeditors’ customers and employees through the development of people, products, and innovative logistics solutions that meet our customers’ unique industry needs.

Reporting, Direction & Sponsorship

Regional vertical managers’ report to a member of their geography’s leadership team with a ‘dotted line’ to the Global Director for the vertical.   

1.      The geography leader will direct the vertical manager based on their geography’s priorities. 

2.      The vertical director will provide direction on the vertical program strategy, and seek consistency and alignment within the vertical program across the geographies.  

A vertical manager may also have a geography sponsor.  The sponsor is usually an RVP, who is an advocate for the vertical at geography meetings and helps ensure the activities and priorities of both geography and vertical remain aligned. 

Prior to the beginning of each year, the regional vertical manager will prepare and agree a Tactical Business Plan (TBP) with their geography leader, vertical director, and geography sponsor.

General Job Functions:

In collaboration with geography, product, and service teams, grow Expeditors’ net revenue generated from customers within the industry vertical.  This is achieved through four main activities:

1. Product, service and geography development
2. Marketing and customer events
3. Training, knowledge build, and mentorship
4. Sales and account development

The time the regional vertical manager allocates to each activity will be mutually agreed with the vertical manager’s geography leader, the global director for the vertical, and be consistent with their TBP. As a point of reference and to achieve consistency across geographies, the time a regional vertical manager allocates to each of the below activities should be approximately:

Sales and account development     40%

Product and service development 20%

Marketing and Customer Events    15%

Training and Knowledge build        25% (includes internal communication and monthly reporting) 

Specific Job Functions:

Sales & Account Development

Vertical managers are expected to be actively engaged in the closing of new business.   This is achieved through direct customer engagement and support of account managers and sales executives through the following activities:  

-         Sales Calls     

 -       Target Development

 -       Conference Calls

 -       RFIs/RFQs

Marketing & Customer Events

Vertical managers are expected to support the network with fresh content (educational) based marketing:

Sales Collateral     

Expeditors’ Customer Events   

Industry Events     

Social Media         

Product and Service Development

Vertical Managers are responsible for:

1. Identifying and educating geography, product, and service leaders on industry trends
   and industry specific service requirements 
2. Collaborating with geography, product,  service leaders, and global vertical leaders to build programs and services which address the unique needs of a specific vertical industry
3. Supporting geography, product, and service teams with the development and rollout of industry specific operational procedures and training 
4. Supporting the global vertical leader with creating and delivering sales training to enable the network to sell Expeditors’ industry solutions effectively

Each product and service development involves five broad steps:

1. Identification, research of opportunity, and prioritization within vertical(s)
2. Initial development proposal – review and sign-off by geography/product/service leaders
3. Write and publish detailed business plan
4. Undertake product development
5. Launch/roll-out

The vertical manager is responsible for steering the product/service development from identification to launch including securing the first new business.

Training and knowledge Building

The vertical manager is responsible for helping Expeditors geography, product, and service teams to effectively serve customers in their industry.  These responsibilities are centred on supporting the global vertical leader with: 

1. Developing and delivering of training linked to:

                  Industry requirements and trends

                  Industry specific product/services

                  Industry specific operational standards and procedures

                  Industry focused sales training for sales and account managers

2.      Promoting activity within the industry subject matter expert (SME) collaboration site

3.      Maintaining the industry vertical’s insite pages with industry information, sales collateral, best practices, etc.

4.     Publishing weekly, monthly, and/or quarterly industry updates as appropriate

5.     Contributing to executive updates

Measurement of Success

The performance of a vertical manager is assessed through their success at:

• Working in concert with the Global Leader to develop new products and services to support the vertical
• Effectively applying existing products and services to the vertical industry
• Educating the field on the vertical industry and our capabilities
• Supporting the development of new business with direct engagement with customers
• Meeting the communication requirements to the field as directed by the Global Vertical Leader and the direct report
  • Weekly updates
  • Promotional material
• Revenue growth of the vertical within region

• Qualifications
• Previous experience essential

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 17,400 trained professionals in a worldwide network of over 250 locations across six continents.

Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.

At the moment, our Shanghai Branch has opportunities for motivated team players who are looking for a dynamic place to work. Come join this advancement rich environment and be a part of a global network of success oriented professionals.

For more information, please visit our website ******************