上海 [切换城市] 上海招聘上海销售管理招聘上海客户经理/主管招聘

Account Manager

德高上海

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:广告

职位信息

  • 发布日期:2020-11-22
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语精通
  • 职位月薪:3-5万/月
  • 职位类别:客户经理/主管

职位描述

Let’s step back a second - how do we say our name? Well, it sounds like ‘view’. It’s also a lot shorter than saying ‘Viewed Impressions for Out of Home’. We’re making it easy to sell and buy digital out of home (OOH) inventory. Our premium marketplace is connecting buyers and sellers, across the globe, simply.

We are working to transform the industry and we believe it’s important to connect OOH and digital advertising to deliver brand experiences and more meaningful outcomes for agencies and advertisers.

Join us as we build out the leading, global out of home (OOH) marketplace. Simply put, it’s our mission to make it easy to buy and sell OOH  inventory.


Role OverVIOOH

We are seeking a talented, self-motivated leader to join our Commercial team and help VIOOH grow a results-driven and client service focused Account Management team. This is an exciting opportunity to be part of a fast-growing team shaping the future of automated OOH advertising while bringing programmatic trading into this impactful channel.

The Account Manager will be working with our most strategic clients in close collaboration with our Technical Account Managers. You will maintain a high level of customer satisfaction by building long-term strategic partnerships with our clients and ensuring that their experience with the VIOOH platform is transformative for their business.

As a commercial lead, you will take an active role in defining how our business and products evolve by representing the voice of the client.

You are a seasoned Account Manager with strategic sales account management expertise, strong knowledge and understanding of the programmatic ecosystem, ability to foster C-level relationships and a passion for growing our clients’ business.


What we’ll expect from you

●        Work under the guidance from our Head of Operations (China) and Chief Commercial Officer (UK) and in conjunction with Business Development, Marketing, implementation, Technical and Product teams

●        Deliver on revenue objectives and growth targets, while ensuring the right operations and business processes are in place.

●        Define, manage and enhance client services business processes including engagement model, pipeline management, training and x-team communication and collaboration

●        Provide service and support to DOOH media owners enabling business, ensuring optimum platform knowledge and usage and driving overall revenue growth for the client

●        Lead account planning for our clients while creating the conditions for business growth

●        Plan and execute quarterly strategic and operational business reviews to evaluate needs, strategic direction and identify growth opportunities

●        Influence media owners’ monetisation strategy and programmatic demand generation

●        Support sales efforts to upsell and cross-sell new products

●        Coordinate product feedback and ensure up to date knowledge and training of all platform features between internal and external stakeholders

●        Develop and strengthen relationships with key business stakeholders

●        Report on KPIs, market feedback, business forecasting and goals

●        Provide expertise across all programmatic trading models and platforms (PMP, programmatic direct, automated guaranteed)

●        Focus on delivering a world-class account management service


What we want from you

●        3+ years of experience in similar roles, with a successful track record of reaching and exceeding business goals and revenue targets

●        Demonstrated strong strategic sales account management expertise

●        Excellent understanding of advertising technology, programmatic exchanges, digital targeting, tracking and related trading models

●        Experience of working with/for media owners and sound understanding of their interaction with commercial and technical partners

●        Extraordinary customer service and relationship management experience

●        Ability to foster executive level relationships and liaise with senior stakeholders, demonstrating retention and growth strategies

●        Ability to navigate a large organization but remain agile to the needs of a new business unit

●        Ability to educate and transition customers to a new method of trading, but protect a core business

●        Fluency in English and Chinese

●        Knowledge of the OOH industry


Personal characteristics

●        Proven negotiation and influencing skills

●        Strategic thinker with an ability to thrive in a fast-paced and collaborative environment

●        Highly motivated and detail oriented

●        Excellent communication, presentation and leadership skills

●        Proven ability to articulate complex programmatic trading concepts and issues

●        Make timely and sound decisions regarding complex issues, ensuring broad understanding of the rationale and implications

●        Build support for ideas through persuasion and consensus-building and intervene in difficult situations to resolve disagreements and conflict with others constructively

●        Take ownership of problems, work autonomously to ensure resolution

●        Support implementation of large-scale change


Travel

●        Although this position will be based in Shanghai, some China travel will be required


VIOOH is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.

职能类别:客户经理/主管

公司介绍

德高集团(JCDecaux Group)创立于1964年,是全球优质的户外媒体公司,并在巴黎Euronext上市。2020年公司收入达到23.12亿欧元,业务遍布全球超过80个国家,运营964,760个广告位。 作为一家专注于户外广告的国际媒体公司,德高集团在街道设施、广告大牌及交通媒体的三大业务范围内努力不懈地提供服务。 50多年来,德高集团在73个国家的1,993个城市中致力提供结合大都会发展及公共服务设施的解决方案。在60个国家运营约129,970个媒体,包括楼顶射灯广告、单立柱大牌、霓虹灯及广告路牌等,保证达到城区人口的覆盖。交通媒体出现在巴黎、伦敦、香港、上海等全球各地249个交通运输网系统和156个机场中运营广告业务。

    随着中国户外广告市场的高速成长,德高在中国的表现已成为集团在全球市场中的一个亮点。从2005年进入中国市场以来,德高的业务已覆盖到中国(含香港及澳门)的12座城市。交通媒体(地铁媒体、巴士车身媒体、机场媒体)以及街道设施媒体(巴士候车亭媒体)已成为公司的主营业务。
    德高中国地铁媒体: 德高在中国地铁媒体市场中占主导地位,其业务覆盖中国8个经济快速发展的城市:北京、上海、广州、天津、南京、重庆、苏州和香港,运营1,107个地铁站的广告空间,87,144个广告位,近20个种类的媒体形式,每日到达超过3,333逾万乘客。
     德高中国巴士媒体: 德高巴士媒体网络覆盖全国包括南京、成都、武汉、深圳、重庆、及香港6个经济活跃城市,德高中国是国内主要的全国性的巴士车身媒体网络的供应商。
    德高中国机场媒体: 目前,德高中国已成功搭建了涵盖北京首都国际机场、北京大兴国际机场、上海浦东国际机场、上海虹桥国际机场、广州白云国际机场、成都双流国际机场、成都天府国际机场、重庆江北国际机场、香港国际机场和澳门国际机场的媒体发布网络,2020年覆盖了超过1.89亿机场旅客。
     德高中国巴士候车亭媒体: 德高在香港,澳门运营街道设施媒体,如巴士候车亭,城市信息牌媒体等,为城市打造了一流的、高品质的巴士候车亭媒体。
    在力求为客户提供最优质的媒体平台和服务的同时,德高中国也始终努力承担相应的社会责任,几年来德高中国相继成为世界自然基金会(WWF)“地球一小时”活动在中国的***家合作企业,气候组织“百万森林”项目的推广合作伙伴,壹基金的推广合作伙伴,中国***发展基金会的媒体合作伙伴以及国际爱护动物基金会(IFAW)的推广合作伙伴等。2014年正值中法建交50周年,也恰逢德高集团成立50周年。作为一家法国企业,又是法国领事馆的“战略广告媒体合作伙伴”,德高中国利用自身的地铁,机场以及候车亭媒体资源为“中法建交50周年”项目提供宣传推广支持。

联系方式

  • 公司地址:仙霞路东方维京大厦