客房部文员 Order taker
上海帝盛酒店有限公司浦东分公司
- 公司规模:150-500人
- 公司性质:外资(非欧美)
- 公司行业:酒店/旅游
职位信息
- 发布日期:2020-11-12
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:中专
- 职位月薪:4.5-6千/月
- 职位类别:文员
职位描述
-确保部门每日相关工作的效率。
-接听内部和客人的电话。及时将口讯传递给部门和各人
-当有需要时准备和打印房间状态报表。
-准备坏房,住店VIP,预计到达/离店,宴会和团队名单。
-负责与前台交流楼层相关客房状态。
-将到达的分派的VIP和团队告知楼层领班。
-将所有房态和分配的转变告知楼层领班。
-通知楼层领班晚离店和急需的房间。
-处理失物招领。确保所有交出的失物都有适当的标签,记录入库。
-在接受到维修指示时准备维修记录。
-负责部门考勤和餐卡统计工作,领发员工工资、奖金、补贴。
-负责每日楼层人员的统筹安排及休班。
-有相关工作经验者优先。
-能熟练操作日常办公软件,有一定的文字处理及沟通协调能力。
-有一定的英语基础者优先。
- Ensure day-to-day operational efficiency of the section.
-Answer departmental and guest telephone calls. Pass on telephone messages as soon as received to department / section and persons concerned for immediate action.
- Prepare / print room status report when required.
-Prepare lists of out of order rooms, in house VIP and expected arrivals / departure, function and group lists.
-Responsible for the communication between reception, and floor regarding guest room status.
-Notify floor supervisor of arriving VIP’s, and group allocations.
-Notify floor supervisor of any changes in room status and allocations.
-Inform floor supervisor of late departure and urgently needed rooms.
-Handle Lost & Found properties. Ensure all surrendered Lost & Found items are properly labelled, recorded and stored as soon as received. Prepare weekly summary of Lost & Found items and submit report to Director of Services.
-Prepare repair and maintenance work orders as soon as received.
-Make sure all work orders from the floor and public areas are properly make out and issued to the engineering departments.
-responsible for the Department attendance and meal card statistics, get paid staff wages, bonuses, subsidies.
-responsible for the daily floor staff's overall arrangement and the rest class.
-related working experience is preferred.
-be able to skillfully operate daily office software, have a certain word processing and communication and coordination ability.
-basic English is preferred.
公司介绍
上海帝盛酒店属于帝盛精品酒店系列,拥有264间客房和套房,赋予鲜艳色彩主题的独特设计,配备现代商务旅行者所需的基本设施。坐落于浦东的心脏地带,耸立在占地140公顷的世纪公园对面,酒店出门即到地铁站,为您提供园景的完美视野和通往上海各个商业中心的便捷交通条件。
我们对所有员工提供完整的薪资福利体系,加强培训不断提供发展的机会。如果您热爱挑战,还等什么,我们期待着您的加入!
有意者请携带个人简历,身份证及相关资格证书至酒店人事部应聘。
地点:浦东新区花木路800号(地铁2号线世纪公园站4号出口)
时间:周一至周五 10:00 – 17:00
电话:021-38522222
电邮:recruitment_yue@yahoo.cn
欢迎优秀应届毕业生应聘,酒店长期提供实习岗位。
联系方式
- Email:yue@yahoo.cn
- 公司地址:浦东新区花木路800号(地铁2号线世纪公园站4号口) (邮编:201204)