上海招聘

职位: 出口/进口操作

报告: 操作经理

职位简介

1. 日常液体及干散货的进出口业务操作和控制；

2. 密切配合罐箱调度人员密切配合，***限度的合理利用公司所有集装箱罐；

3. 密切配合客户经理，为客户提供优质服务；

4. 配合公司的营运代理商及分包商，确保进出口业务的顺利安排；

5. 协调客户的需求，并尽***可能满足客户的要求；

6. 与海外代理商积极沟通，确保出货物在目的港得到妥善处理；

7. 根据公司规定出具无船承运人提单；

8. 按公司规定维护工作日志及业务报告；

9. 遵守公司规章制度。

工作职责

主要职责1 –日常液体及干散货的进出口业务操作和控制 工作量%

？ 接收客户订单并进行工作流程评估;

？ 在系统中调阅相关订单报价;

？ 确认罐箱是否可用;

？ 确认空间是否可用;

？ 与客户确认订单细节;

？ 在系统中创建订单;

？ 与各方沟通，订制物流计划并在系统中更新;

？ 与罐箱调度人员配合为订单选择合适的罐箱;

？ 准备或收集相关运输单据并转交给各相关部门;

？ 在系统中及时更新物流信息;

？ 在系统中更新订单成本;

？ 评估并审批额外成本，并通知客户经理及时向客户收取相关额外费用;

？ 准备德哈拓专用提单;

？ 准备运输指令及相关文件，并及时通知海外代理;

？ 通知财务部门及时向客户递交帐单. 50%

主要职责2 – 客户沟通

？ 与客户经理保持紧密联系，了解客户历史及背景;

？ 与客户保持日常沟通;

？ 为每个客户设立专门档案，以记录客户需求. 15%

主要职责3 –海外代理商和提单管理

？ 与海外代理商保持日常沟通;

？ 熟悉不同目的港对无船承运人提单及Den Hartogh提单的特殊要求，保留相关档案记录;

？ 出具Den Hartogh提单;

？ 管理经签署的Den Hartogh提单档案. 10%

主要职责4 –本地的业务代理和分包商管理

？ 与本地的业务代理和分包商保持紧密联系;

？ 向业务代理和分包商分配工作并监督执行;

？ 必要时负责协调客户与和业务代理和/或分包商的关系;

？ 为业务代理和分包商设定QHSSE指标并监督执行. 15%

主要职责5 –工作日志和业务报告

？ 维护日常工作日志并准备相关业务报告;

？ 维护操作系统. 10%

资历和经验

1. 学士学位或同等学历，物流、航运或相关专业优先；

2. 罐箱领域3年以上工作经验，有国际货运代理业务经验优先；

3. 流利的英语书写及口语交流能力；

4. 熟练的MS office 操作技巧；

5. 积极主动，寻求个人发展；

6. 具有事业上的发展潜力；

7. 注重团队合作；

8. 独立工作能力。

Job Title: Export/Import Coordinator

Reports to:Operation Manager, China

Brief Description of Roles (i.e. purpose of role)

1. Daily operate and control of export for dry and liquid business;

2. Cooperate with the company fleet controller that maximize the utilization of company containers;

3. Closely cooperate with account manager to better serve customers;

4. Coordinate with the company’s operation agents and/or subcontractors that ensure a smooth arrangement of export business;

5. Being an interface with export customers that understands what they need whilst fulfills it as possible;

6. Being actively communicated with overseas’ agents that ensure consignments would be properly processed at port of delivery;

7. Draft and print off the company’s NVOCC bill of lading as request whilst follow the company rules;

8. Keep and maintain job journals and report as request;

9. Follow the company’s policies and procedures at all time.

Key Activities & Responsibilities

Key Activity 1 – Daily Operate and control of export for dry and liquid business Approx. % time

？ Receive shipping orders from customers and evaluate the intact of the orders;

？ Check associated quote in IT system;

？ Check tank availability;

？ Check space availability;

？ Confirm order with customers;

？ Create job in IT system;

？ Logistics plan with various parties whilst update tank plan in IT system;

？ Coordinate with fleet controller to allocate tank to the job;

？ Draft and/or collect shipping documents and pass them over to concerned parties;

？ Update job information in system;

？ Update job costs in system;

？ Evaluate and approve extra costs if any and get account manager informed to recharge extra cost;

？ Draft and issue Den Hartogh bill of lading;

？ Prepare SSA and related documents and keep overseas’ agent posted;

？ Inform account department to bill customers. 50%

Key Activity 2 – Interface with customers

？ Keep close work with account manager to understand the background and history of customers;

？ Be an interface with said customers and keep daily communication with them;

？ Keep a profile to record operational requirements for each customer. 15%

Key Activity 3 – Management of Overseas’ agents and Den Hartogh bill of lading

？ Be an interface with overseas’ agents for export business;

？ Understand and maintain a profile to record specific requirements of master billing of lading and Den Hartogh bill of lading for each destination;

？ Draft and print off Den Hartogh bill of lading for signing;

？ Manage signed Den Hartogh bill of lading in file. 10%

Key Activity 4 – Management of local operational agents and subcontractors

？ Be an interface with local operational agents and/or subcontractors for export business;

？ Assign jobs to local operational agents and/or subcontractors and monitor business going;

？ Coordinate in between with customers and local operational agents and/or subcontractors if any;

？ Set and monitor QHSSE KPI for each agent or subcontractors. 15%

Key Activity 5 – Job journal and business report

？ Maintain daily operational journal and prepare reports as per request;

？ Follow in IT system. 10%

Desired Qualifications and Experience

1. Bachelor degree or equivalent, prefer major in logistics, shipping or related fields;

2. At least 1years experiences in logistics or related fields, prefer with experience in international freight forwarding business

3. Fluent in written and spoken English;

4. Good PC skills in MS office

5. Be proactive and motivated in personal development;

6. Be potential in career development;

7. Be cooperative in team working;

8. Be independent

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