上海招聘

Somecareers shine brighter than others

Higuys, we are located in Shanghai, China and we are looking to add anotherawesome employee. We've got an office full of passionate and interestingpeople.

Thisis an office job, and yes you have to come into the office ?_?

Fromtime to time you may get the OPTION of traveling both domestic andinternational.

Someof the places we've visited previously: Sochi, Seoul, Las Vegas, Amsterdam,Dubai, Maldives, Rio... the list goes on and on.

Again,this is an optional perk, if that appeals to you, great! If not, that's OK too,there's food, drinks and conversations to be had in the office as well.

Thedetails of the job are posted below.

We'reoffering a full time permanent position with full benefits

Youwill find the generic "hiring someone" info below.

Tips:

?Know your IP networking. You don't need to be a CCIE, but you should be able toexplain port forwarding and know the difference between a public and privateIP.

?General Digital Video knowledge is a plus (What is h.264)

?General Cellular Technology knowledge is a plus (What is CDMA/GSM/LTE/HSPA)

PositionType: Full Time Employee

ExperienceRequired: Minimum 1 year

Weare a global technology leader offering portable "live" electronicnews gathering (ENG) broadcast solutions. Since 2005, we have become a trustedtechnology partner for hundreds of the leading broadcasters around the globebecause of our ability to deliver a wide ecosystem of solutions for transmittingprofessional-quality High Definition video. This IP-based mobile equipmentallows professional broadcasters to transmit a live HDTV signal over 4G/3Gcellular networks, Wi-Fi and Ethernet connection.

Weare seeking a talented Support Engineer to work in our Shanghai Support Center.

Responsibilities:

?Provide technical support to TVU customers/resellers via phone, email and otherelectronic medium

?Configure client's equipment to connect to the Internet via cellular modems,Wi-Fi and Ethernet

?Troubleshoot software and hardware issues as needed

?Provide customer training on equipment use and best practices

?Collect the valuable feedback from customers/resellers and bring them todevelop team.

Inthis role, you will:

Closelywork with our fantastic support team in US

Havethe chance of global trip for providing on-site support in big events .

Havethe chance to go to our HQ in Silicon Valley or other branches for technicalcommunication.

Havethe chance to attend the largest trade show in TV industry.

Qualifications:

?Hands-on experience with PCs, servers, and networking equipment (routers,firewalls, etc.) is a must; applicant must be familiar with IP configuration,firewalls, NATs, and VPNs.

?One year's experience in Technical Support for a high-tech product, ideally innetworking.

?Linux and Windows proficiency is desirable.

?Excellent communicator both written and verbal; good listener.

?Outgoing, enthusiastic personality who brings a sense of fun to work.

?Customer-centric attitude.

?Highly motivated, with the ability to work in a fast-paced start-upenvironment.

?Fast learner who's not afraid to try new things.

?Open-minded and flexible, analytical problem-solver.

?Video hobbyist experience, or experience in the TV industry, is a plus.

Ifyou are already equipped with the above skills, you are probably just the guywe want, please don't hesitate to contact us.

Ifyou may not meet all of the requirements currently, but you are smart andhardworking, TVU is willing to provide the stage for such young people.

Weare proud of providing a workplace that fosters continuous professionaldevelopment, flexible working and opportunities.

You'llachieve more than you can imagine for being part of this fancy team.

TVU Networks成立于2005年（以下简称TVU），公司致力于解决现有微波和卫星等网络设施的局限，利用在数字广播领域的领先的IP化技术优势，为全球各广播组织提供了技术领先的新闻采集系统（ENG）和因特网广播解决方案。
TVU将基于SDI的视频流转向基于IP的基础设施，这些操作包括信号的采集、传输、路由选择、分发和管理。TVU服务于全球80多个国家的各种规模的客户，所涉行业包括新闻广播、网络流媒体，并且拓展到需要高效部署即时视频的业务机构，如体育、企业和政府等。在包括美国、中国等主要经济大国在内的全球广播市场上，TVU是占主导地位的市场领导者。所有的新闻广播电视机构中有一半以上都使用TVU的IP视频解决方案，包括备受赞誉的TVU One, TVU Grid，TVU Mlink，TVU Anywhere等。
作为IP视频技术的先驱，TVU的使命是成为广播机构向IP主导型基础设施过渡的领路人。

2020年度，公司被认定为“高新技术企业”，本公司员工可通过人才引进方式快速落户上海。