上海 [切换城市] 上海招聘

Clinical Coordinator 科室助理(007361) (职位编号:007361)

上海和睦家医院有限公司

  • 公司规模:1000-5000人
  • 公司性质:合资(欧美)
  • 公司行业:医疗/护理/卫生

职位信息

  • 发布日期:2020-11-05
  • 工作地点:上海-长宁区
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位类别:客服专员/助理

职位描述

岗位职责:

Administration of Office work ,including:
? Assist department chair and medical staff in quality improvement and to assure continuity of care being provided to all patients.
? Works with the doctor to provide documentary support.
? In-person, telephone calls and email communication.
? Organize and arrange weekly dermatology medical training and department meeting.
? Maintain physicians roster.
? Assist department chair to design the room areas.
? Assist department chair for team-building.
? Coordinator of specialist, including plastic surgeon, vascular surgeon, hair transplant surgeon, podiatrist.
? Maintain and organize specialist referral.
? Collect and make all kinds of data.
? Liaison between dermatology department and hospital other systems.
? Other assigned duties as needed.

Coordination of Patient care and services, including:
? Help to answer patients inquires.
? Handle patient scheduling issues.
? Respond to patient emails and phone calls.
? Develop patient education materials and paperwork.
? Coordinator between specialist and patients.
? Confirm effective usage of space and machine for patients.
? Manage photographs documentation of patients.
? Send patients lab results.
? Develop multi-media educational materials for patients.
? Other assigned duties as needed.

Organization of the Service line, including:
? Communicate with Purchasing team for CAPEX, Medical Requisition and Non-medical Requisition.
? Trace and record department purchasing.
? Coordinate for after-arrival issues.
? Cooperate with Coding team for dermatology all codes.
? Cooperate with Q&S department to improve medical document and materials.
? Develop templates for Trakcare.
? Administrator of Dermatology service line.
? Other assigned duties as needed.

Marketing, including:
? Cooperate with Marketing staff and physicians to arrange dermatology department marketing event.
? Communicate through Marketing staff and physician to create marketing materials.
? Handle community lectures and patient outreach seminars.
? Conduct Dermatology promotion materials and activities.
? Collect data for every promotion Marketing needs.
? Organize special events for the department.
? Other assigned duties as needed.

Provider of free aesthetics consultation including:
? Provide patients with free cosmetic consultation, including cosmetic services, fees, treatment, ect.
? Respond to patient phone calls and emails for cosmetic issues.
? Schedule patients with dermatologists.
? Trace cosmetic patients for after-procedure and follow-up to help expand more services.
? Create cosmetic patients documentation, eg. Photogragh, evaluation form.
? Other assigned duties as needed.


任职资格:

? Experience + education in nursing, medicine, other allied health field.
? At least two years of work experience preferred
? Previous experience in similar position desirable

Skills:
? Ability to follow protocol, policies and procedures.
? Ability to organize and prioritize.
? Competence in English and Chinese languages
? Ability to communicate effectively in writing and verbally with physicians, nurses and supporting staff, and most importantly, with patients.
? Skills in exercising initiative, judgment, problem solving
? Flexible, team player
? Good customer service skill.

职能类别:客服专员/助理

公司介绍

上海和睦家医院于2004年12月1日开始营业。上海和睦家医院的宗旨是:在家庭般温馨舒适的就诊环境里,为患者提供全方位的医疗服务。
上海和睦家医院具有自己特定的建院目的,是一家获得JCI国际认证的综合性医院,拥有来自全球的高水平医务人员,同时可与全球40多家保险公司直接结算。上海和睦家医院设有24小时开放的急诊室,可为患者提供门诊和住院服务,医院还配备有手术室、放射科、药房和化验室。
上海和睦家医院在选择具有国际背景的医生和本地医疗专家时,不仅考察其培训经历和专业知识是否卓越,还要考察他们的同情心、同理心以及是否真正有兴趣在多元文化环境中工作。除了具有高水平的医疗团队外,上海和睦家医院还与来自地方教学医院及亚洲地区医疗机构的医学教授和顾问建立了良好的工作关系。
上海和睦家医院是值得您信赖的健康伙伴!
地址:上海市长宁区平塘路699号 邮编:200336

官网:**************************/

联系方式

  • 公司地址:上海市长宁区平塘路699号 邮编:200336