上海招聘

Associate Manager, Learning and Development (Organization Development)

Line of Business: Human Resource

Location: China, Shanghai

Job Summary:

The vision of Disney University is creating learning that propels Disney excellence. We are focused on supporting Disney’s mission by giving its Cast Members powerful opportunities to learn and develop throughout their careers. From Orientation to Leadership Development, Disney University always play a role in Cast Member’s growth in the company.

As an Associate Manager, Learning & Development, you will provide service and support to the organization’s learning and development in Shanghai Disney Resort. The main responsibilities include: organizational development consulting, leadership development program localization and implementation, soft skill training management, conducting training analysis to identify organizational learning needs, providing learning and development solutions, managing culture or learning and development programs related to the organization strategy and priorities.

Key Responsibilities:

Organizational Development Consulting

• Maintain an in-depth understanding of the organization’s business strategies.
• Ability to build relationships and credibility with business leaders in an effort to influence them towards a decision for Learning and Development strategy and solutions.
• Partner with HR Business Partner to conduct organization diagnosis, able to analyze the organizational issues and identify the capabilities gap
• Able to provide recommendation for learning and development strategy and solutions to address the organizational development needs
• Guide HR Business Partner and other key partners in understanding the learning progression, and help them appreciate and support the 70/20/10 model of development.
• Able to use various approaches and tools to design and facilitate business work sessions to come out with desired deliverables, including but not limited to new initiative brainstorming, strategy forming, problem solving, enhancing team collaboration or after-action review.
• Rigorously keep up with consulting/training industry trends to provide effective and meaningful learning solutions to client groups.

Leadership Development Program

• Localize global Disney Leadership Development Programs with adjustment and optimization upon the business and leadership development status of Shanghai Disney Resort
• Support the leadership development programs execution, rollout plan and trainer resources, coordinate learner communications and monitoring the attendance record
• Able to teach the part of the leadership development program that aligns with the organization’s needs and the related trainings in Shanghai Disney Resort leadership development portfolio
• Conduct analysis of training evaluation result, provide feedback to trainers and headquarter and proactively improve training quality based on feedback and best practices

Soft skills training course management

• As a product manager, continually optimize course quality and training effectiveness
• Participate in designing and delivery of soft skills courses
• Enrich facilitators resources by developing internal facilitators

Culture/Learning & Development Program Management

• Act as program manager or core program team member to define overall program strategy, objectives, roadmap and resources needed
• Collaborate with internal partners across different lines of business to arrange related tasks, address challenges and make sure objectives to be achieved
• Define communication strategies, leverage various communication channels and storytelling approach to promote related concepts and key message
• Able to manage complex working relationship and inform related stakeholders of the program progress timely
• Set up program success metrics and measure the program effectiveness

Desired Qualifications:

• Proven experience in providing consultation to clients in either one of the fields including organizational development, talent management, learning and development or culture building
• Strong project management skills and able to arrange work and manage project team effectively
• Able to facilitate business workshop in either one of the themes including new initiative brainstorming, strategy forming, problem solving, enhancing team collaboration or after-action review
• Understanding and experience applying a variety of development approaches that span formal training, relationship-based, and experience-based development (70-20-10 model of development)
• Good understanding of human behavior, business management, operations and strategy
• Proven experience working with all levels of leadership, including sr. manager and executive.
• Strong partnering skills and ability to build effective relationships with diverse partners
• Demonstrated strong written and verbal communication in both Chinese and English
• Demonstrated problem solving and decision making skills
• Bachelor’s degree and above
• At least 7 years of progressive experience in performance consulting, training, learning and development, organizational development, and/or talent management.

About Shanghai Disney Resort:

As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.

* We are committed to providing equal employment opportunities and welcome applications from candidates with disabilities.

* Specific benefits vary between different roles and may be adjusted according to company policy.

* Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

助理经理，学习与发展（组织发展）

业务部门: 人力资源

工作地点-国家/地区: 中国，上海

职位介绍：

迪士尼大学的使命是通过学习成就迪士尼卓越。我们为演职人员提供贯穿在职业生涯中不断学习与发展的机会以支持迪士尼公司的愿景。从入职培训到领导力养成，迪士尼大学始终是演职人员职场成长的一部分。

助理经理，学习与发展将为上海迪士尼度假区的人才发展和业务部门发展提供相应的服务与支持。主要职责包括：组织发展咨询，领导力发展项目的本土化和项目管理，软技能培训的课程管理，组织的学习需求诊断，为组织提供学习发展产品或解决方案，以及管理与组织战略相关的文化或学习发展项目。

工作内容：

组织发展咨询

• 深刻理解组织业务战略
• 与业务部门建立信任和合作关系，在学习发展策略和解决方案上有效影响业务部门决策
• 与人力资源业务伙伴协作，提供组织诊断，进而分析组织发展需求以及组织对人才能力的要求
• 能够就组织发展需求提供相应的学习发展策略和解决方案
• 引导人力资源业务伙伴和其他关键业务伙伴理解70/20/10发展模型，同时获取他们的支持以促进学习发展的各项推进
• 采取不同的方式和工具，设计并引导业务工作讨论以达到预期产出，包括但不限于新提案的头脑风暴、战略形成、问题解决、提升团队协作以及复盘等
• 密切关注咨询/培训行业动态，为客户提供有效学习解决方案
• >

领导力发展项目

• 将迪士尼领导力发展项目本土化，根据上海迪士尼度假区的业务和领导力发展情况进行课程内容和讲授方式的调整与优化
• 管理所负责领导力发展项目的执行，安排上课计划和讲师资源，负责学员沟通和监督出勤状态
• 教授部分与组织发展需求匹配的领导力发展项目，以及上海迪士尼度假区领导力发展课程体系的相关培训
• 分析课程评估结果，及时与讲师和总部进行反馈，提高课程授课质量

软技能培训课程管理

• 担任所负责软技能培训课程的产品经理，持续优化课程质量和上课效果参与设计并教授软技能课程
• 通过发展内部讲师丰富讲师资源

文化/学习发展项目管理

• 作为项目经理或项目核心成员，定义项目战略、目标、发展路径和所需资源
• 与内部不同业务部门的伙伴协作，安排相关任务，解决问题，确保目标达成
• 制定沟通策略，利用不同沟通渠道以及故事讲述的方式宣传相关概念和关键信息
• 管理复杂的工作人际关系，将项目进展及时通知相关的利益相关方
• 制定项目成功指标，以衡量项目的有效性

我们希望您：

• 具有组织发展、人才管理、学习发展或文化搭建领域中至少其中一个领域的咨询经验
• 具有优秀的项目管理能力，有效安排工作和管理项目团队
• 可以设计并引导业务工作坊，包括但不限于新提案的头脑风暴，战略形成，问题解决，提升团队协作，以及复盘等
• 了解并且有运用多种发展方法的经验，包括正式培训、向他人学习和在岗的培训（70-20-10发展模型）
• 能够深刻理解业务运营和战略的关系
• 拥有与不同领导层，包括与中高级管理人员一同工作的经验
• 出色的与不同合作伙伴建立高效的合作关系的能力
• 出色的中英文书面以及口头沟通技巧
• 高效的解决问题和决策能力。
• 拥有本科及以上学历
• 拥有至少七年在绩效咨询，培训，学习与发展，组织发展，人才管理方面的经验

关于上海迪士尼度假区：

作为全球家庭娱乐业的领军企业之一，上海迪士尼度假区为我们的游客带来独具一格的服务和珍藏一生的记忆。加入我们，在这个充满奇幻、想像、创意和探险的全新世界里，为每年数以百万的度假区游客创造欢乐。无论您的迪士尼旅程走向台前还是幕后，您都拥有无限机遇。

* 我们致力于提供平等的就业机会，欢迎残障人士申请职位。

* 具体的福利基于职位有所不同，可能根据公司政策进行调整。

* 上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。

作为全球家庭娱乐业的领军企业之一，上海迪士尼度假区为我们的游客带来独具一格的服务和珍藏一生的记忆。加入我们，在这个充满奇幻、想像、创意和探险的全新世界里，为每年数以百万的度假区游客创造欢乐。无论您的迪士尼旅程走向台前还是幕后，您都拥有无限机遇。
As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.