Operational Key Account Manager
德迅(中国)货运代理有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2020-11-03
- 工作地点:上海-静安区
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:大专
- 语言要求:英语精通
- 职位月薪:1-1.5万/月
- 职位类别:客服经理 大客户管理
职位描述
Our operational key account teams deliver the highest standards of services to our customers and are critical to our success as a freight and logistics solutions provider. They are what set us apart from the competition.
This position is important for ensuring smooth delivery of services for our customers. Functioning as the control tower for a predefined key account portfolio, you will establish and deliver targets on offered services. You will also aide the account owner with new account implementation.
Your tasks and responsibilities
- Participate and drive new business or project implementation, including but not limited to SOP creation, KPI definition, system solution design, and EDI (electronic data integration)
- Work in alignment with account owners for strong customer engagement and relationship management
- Assist in contract management, credit application, facility review and account receivable control when required
- Support rates administration, quote management, related new business requirements and opportunities
- Supervise internal data quality to identify problem root cause and recommend corrective actions
- Organize and join regular performance review meetings to inculcate a culture of continuous improvement and innovation
Your skills and experience
To be a successful in this role, you should have minimum 3 years relevant experiences in project management, and previous work experience in freight forwarding will be highly advantageous. A key criterion is a customer-oriented attitude, so strong communication skills in both English and Mandarin is necessary. You should also possess strong analytical and problem solving skills, and have the ability to manage projects and to implement changes. Some travelling in the region may be required.
Good reasons to join
At Kuehne + Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.
Contact
Joyce Sun
+86 21 2602 8000
Your data will be forwarded directly to Kuehne + Nagel, and are subject to the our privacy policy for our Career Page. Please click here for more information. By clicking “Apply”, you agree to the collection and use of your personal information as described in the our privacy policy.
您的数据将直接转发至Kuehne + Nagel,并且该数据将受到我们职位页面中隐私政策的约束。如需了解更多信息,请单击此处。点击“申请”按钮,即表示您同意我们按照隐私政策中所述收集和使用您的个人信息。
公司介绍
1965年,我们在香港开设了亚太区的***个分站。50多年来,德迅一直致力于在亚太区为客户提供最卓越的供应链解决方案。目前,德迅在大中华区已开设超过30个分站,员工数量超过3500 人。
如果您正在寻找一份有挑战性和有价值的职业,并希望与德迅共同成长,请关注我们的招聘信息并踊跃申请。
Kuehne+Nagel was founded in 1890. With around 78,000 employees at more than 1,300 locations in over 100 countries, Kuehne + Nagel is one of the world’s leading logistics companies. We shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions.
Since opening our first office in Hong Kong in 1965, Kuehne+Nagel has operated in Asia Pacific Region for over 50 years, and has built the knowledge to deliver bespoke supply chain solutions for customers. Today we have expanded to a network of over 3500 employees across more than 30 locations in Greater China – all strategically positioned to service our customers.
Join us, together we shape the future of logistics.
联系方式
- Email:Rita.hua@kuehne-nagel.com
- 电话:15222006901