上海招聘

EARLY DATA is a digital market intelligence agency specializing in using artificial intelligence & machine learning to capture, process and analyze big data

Responsibilities:

• Operating as the lead point of contact for all matters particular to the clients’ accounts.

• Building and nurturing long-term relationships (trust) with long-lasting clients and customers.

• Taking care of and overseeing customers’ account management, including maximization of negotiating contracts and agreements to increase profit.

• Help customers through email, phone, presentations, screen-share, and in-person meetings.

• Develop a trusted advisor relationship with key accounts, customer stakeholders & executive sponsors.

• Ensure the timely and successful delivery of our solutions according to customer needs & objectives.

• Communicate clearly the progress of monthly/quarterly initiatives to internal & external stakeholders.

• Track, report, and forecast key account metrics.

• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value.

• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.

• Monitor and analyze customer’s usage of our product.

• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationship.

  
  

Requirements:

• Strong listening and time management skills.

• 2+ years relevant direct experience in Account Management, Client Services or similar role.

• Consumer Products related experience in Manufacturer, Agency, or eCommerce/Digital marketplace. Ideally FMCG experience.

• Experience working directly with consumer product companies, particularly in understanding their business needs and priorities. Experience in and ability to speak with various functions inside client organizations.

• Ability to understand and demonstrate how digital data can help potential clients.

• Bachelor’s degree in sales, communications, or related field.

• Exceptional verbal and written communication skills.

• Adaptability and strong problem-solving skills.

• Native Mandarin Chinese speaker with strong English language ability.
  

The creation of EARLY DATA can be traced back to 2012, which the demand for data from many companies began to grow exponentially, and e-commerce and social media began to intersect. When we are a back-end big data processing platform company, we have consistently adhered to our beliefs and continue to provide our customers with data services and decision support. As a foreign-invested company, our team of local & international professionals has decades of local execution experience – with the right blend of technical capability & customer service orientation.

Our company delivers high-level category/brand reporting as well as granular level details about all of items and shops online. It’s easy to use and includes the following functions:
Continuous Category Monitoring
Price Tracking
Promotion Tracking
Sentiment Analysis

We are trusted by leading manufacturers, brands and agencies in China. As a big data forecast visualization company, our partners include but are not limited to Toyota, Daimler, Unilever, Pepsi Cola, Johnson & Johnson and other world top 500 enterprises, most of them are foreign-funded enterprises.


EARLY DATA 的诞生可以追溯到2012年，许多企业对数据的需求开始呈指数级增长，电商与社交媒体开始有了交集。从我们作为后端大数据处理平台的公司开始，我们一直坚持我们的核心信念，持续为客户提供无与伦比的数据服务和决策支持。作为一个外资企业，我们本地和国际化的合作专业团队拥有数十年的本地业务执行经验，能够适应技术能力和客户服务导向。

公司提供类目、品牌类的宏观市场情报与店铺、商品类的微观市场数据。它易于使用，并包括以下功能：
持续类目监控
价格追踪
促销追踪
舆情分析

我们受到中国领先制造商、品牌和代理商的信赖。作为一家大数据预测可视化公司，我们的合作伙伴包括但不限于TOYOTA、戴姆勒-奔驰、联合利华、百事可乐、强生等世界500强企业，其中又以外资企业居多。