上海 [切换城市] 上海招聘上海贸易招聘上海业务跟单招聘

客服专员

丰亮(上海)图文设计有限公司Southern Graphic Systems(Shanghai)CO Ltd.

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:广告

职位信息

  • 发布日期:2020-11-11
  • 工作地点:上海-普陀区
  • 招聘人数:1人
  • 工作经验:2年经验
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位月薪:6-8千/月
  • 职位类别:业务跟单  客服专员/助理

职位描述

Responsibilities:

1. Booking work through the SGS system, managing timelines

2.Giving clear direction on shots, helping to give a clear brief

3. Managing the customer database and oversee the scheduling of appointments for the photographers

 contact client or supplier regarding equipment and/or material/props needs

4.Prepare invoice and ensure billing submit on time to client and studio

5. Oversee communicating and refining studio policies, workflow, photography standards and general studio operations

6. Check image quality, release to client’s system in time.

岗位职责:

1.通过SGS系统预订工作,管理时间表

2. 明确拍摄要求,给出明确的拍摄说明

3. 管理客户数据库并监督摄影师的预约安排

4.就设备和/或材料/道具需求与客户或供应商进行联络。

5. 准备发票并确保按时向客户和工作室提交账单

6. 监督沟通和完善工作室政策、工作流程、摄影标准和一般工作室运营检查照片质量,并在规定时间内上传客户系统。


Requirements:

1.Minimum 2 years’ experience in customer service, with knowledge in packaging design or photo shooting will be an advantage

2. Strong client facing customer service provider

3. Proficient in English, Chinese

4. MS office application is a must (Outlook, Powerpoint, Excel, Word)

5. Basic Photoshop and Illustrator skills would be an advantage

6. Strong client facing customer service provider

7. Must be a team player with great problem solving skills, positive, proactive and adaptable to a fast paced environment

8.Attended to detail and quality of work in terms of effectiveness and efficiency

9.Creative problem solver who can bring skills and experiences to a high caliber digital creation team

10. Ability to deliver to deadlines - overtime / shift work may be required

11. Strong and professional under pressure

公司介绍

SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client first customer service. We bring the world’s best brands to life and set them up for success in a modern world.
 
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive positive impact for our clients, our people, and our planet.

联系方式

  • 公司地址:地址:span北三环东路