上海招聘

PERFORMANCE OBJECTIVES

· Manage Customer Forecasts. Responsible for analyzing customer forecasts for accuracy and volatility, request customers to improve, or override customer data when necessary. Forecasts must provide adequate visibility of future demand for both our external supply chain as well as internal operations groups.

管理客户的需求预测. 负责分析客户需求预测的准确性和波动性，要求客户改进，或必要时重写客户预测数据。预测必须为我们的外部供应链和内部运营团队提供足够的未来需求的可见性。

· Achieve Customer Delivery Performance Goals. Set up systems to achieve success in delivery performance for key customers. This involves forecast management, requests for flywheel inventory or lower-level safety stocks, consistent internal expediting to avoid miscues, and maintenance of notes and records to handle disputes regarding monthly performance metrics. The detailed work contains but not limited as below： Issue shipping notice to Warehouse on the basis of schedule and payment/Follow up shipment status/Delivery invoice to customer timely/Reporting OTD on monthly basis

实现客户交付绩效目标. 为关键客户建立系统以确保成功交付。这包括管理预测，要求变速库存或较低水平的安全库存，一致的内部流转以避免错误，以及对票据和记录的维护以解决有关每月业绩指标的争议。细节工作内容包括不仅限于如下：根据排产和付款情况向仓库发出发货通知/跟踪发货状态/及时将发票交付给客户/每月汇报准时交付率。

· Quick Response to Customer Inquiries. Responsible for communication of Customer Service related issues regarding lead times, product/material availability, pricing, quotes on service part requests and the ordering process, including the expediting process and fees on customer inquiries. Research unusual requests to determine alternate solutions to complex customer problems. Provide details of options available to meet customer supply requirements.

快速响应客户需求。负责客户服务相关问题的沟通，包括交货期、产品/材料的可用性、价格、服务报价和订购流程，包括客户询问的加急流程和费用问题。研究特殊的要求，以确定复杂客户问题的替代解决方案。提供优选方案细节以满足客户供应需求。

· Timely and Accurate Order Entry. Responsible for timely and accurate entry of discrete customer orders, as well as proper management and communication of issues regarding EDI/Supply Chain orders. This process also includes prompt formal acknowledgement of delivery dates and pricing to the customer.

及时准确的订单录入。负责及时准确的录入客户的订单数据，以及对EDI/供应链订单的问题进行适当的控制和沟通。

· Advocate for the Customer. Responsible to interface with Production Management, Engineering and Purchasing at all US facilities to supply prompt and accurate information to the customers regarding their orders. Expedite customer orders as needed to support supply requirements. Coordinate activities and relay information between the customer, HUSCO factories, sales personnel, and others, to ensure customer satisfaction.

支持拥护客户利益。负责与生产部，工程部，采购部人员交流沟通及时提供关于订单及时的准确的信息给到客户。根据需要加催客户订单满足其需求。协调客户，赫斯可工厂，销售及其他人员之间的行动以及信息，确保客户的满意度。

· Maintain Computer System. Responsible for maintenance of customer order related records in the business system. This includes EDI set up, Customer Agreement, part number cross references, customer essential data, special instructions utilized in producing, shipping and billing an order correctly and on time. Also includes maintenance of customer bill-to and ship-to information.

维护系统。负责在业务系统中进行客户订单相关数据的维护。包括建立EDI, 客户协议，零件编号，客户必要信息，在生产、运输和正确、及时地开出订单时使用的特殊指南。还有包括客户账单及发货信息的维护。

· Improve Department Performance. Recommend efficiency improvements to process and procedure to provide more timely and accurate support of customer. Respond to customer calls requiring a thorough knowledge of products, lead times, availability and the ordering process. Coordinate activities and relays information between the customer, factories, sales personnel, and others, to ensure customer satisfaction. Cooperate with internal and external required audits.

提高部门的绩效。推荐能够提升流程及采购效率的有效方法，更及时准确的服务于客户。答复客户关于了解产品、交货期、可用性和订购流程的电话。协调内外部的审计工作。

· Strong Team Player and Contributor. Able to work well with colleagues and produce results within a fast-paced and high pressure atmosphere. Combines strong attention to detail with an orientation towards results/execution.

优秀的团队合作精神和风险精神。能够与同事积极配合且能在快节奏高压环境下产生高绩效成果。注重细节且以结果为导向完成工作。

MINIMUM QUALIFICATIONS

· Associate’s Degree in business, operations/supply chain, sales/marketing, or equivalent in related area or comparable education and experience.大专以上学历，业务，供应链运营，销售/市场相关专业

· A minimum of five (5) years of related experience. Preferred experience working with international companies.5年以上相关工作经验。外企工作经验优先考虑。

· Some technical product knowledge is a plus.掌握产品技术知识为佳。

· Must have strong interpersonal skills to effectively communicate with other functional areas as follows: Operations, Design Engineering, Purchasing and Inventory Control and Shipping/Receiving.必须具备跨部门之间的人际沟通能力：生产运营，工程，采购，库存控制及收发货部门等。

· Effective trouble shooting, problem solving and organizational skills. Able to handle frequent interruptions, meet tight deadlines, and handle conflict in an effective manner.有效解决问题及组织能力。能够处理频繁的中断，完成紧迫的交货要求，并有效地处理冲突。

· Experience with Microsoft Office products. Accurate typing/computer data entry with above average attention to detail.熟练使用微软办公软件。准确数据录入。

· Experience working with IFS or another ERP system preferred.IFS系统或ERP系统相关操作经验

赫斯可液压（上海）有限公司是由美国赫斯可国际公司投资的独资企业。赫斯可国际公司是全球著名的液压及电液控制元件的设计制造商，为全球行走机械及汽车设备生产商提供液压及电液控制多路控制阀，整体式多路阀，并提供售前及售后服务，赫斯可国际在美国、欧洲、亚洲等多个国家都成立公司或办事处。公司为员工提供具有竞争力的福利待遇和工作环境，在这个国际化的企业工作环境中，您可以获得一个更广阔更专业的个人发展空间。上海的工厂位于松江工业区，公司每天在市区中环线，莲花路地铁站，莘庄有班车接送。美国HUSCO国际正投入大量资源来发展中国的业务和市场，由于不断增长的业务需要，我们急需一批精英加入我们的工作团队。（应聘时请注明职位！）
HUSCO is a global leader in the development and manufacture of hydraulic and electrohydraulic controls for off-highway and automotive applications.HUSCO assists OEM engineers in the design of high quality,innovative,custom-designed products to meet precision motion control requirements.Experienced in concurrent engineering practices,HUSCO provides support at the conceptual stage of product development to maximize product value and performance.HUSCO is allocating significant resources to develop its China activities.New technological developments and growing customer demand now require this local company to increase their talents within China. Strong international expansion plus an excellent working climate make this company a most attractive employer to work for.We believe your personal and professional growth objectives can be achieved within the HUSCO environment.Looking forward to your joining!