上海招聘

Job Summary (Brief overview on scope of job responsibility)

• Be the project leader to manage existing clients and any new assigned clients in order to achieve organic business growth, by working effectively and efficiently with the customers and Bureau Veritas CPAS IAC internal departments.

• Be familiar with standard operational procedures of BV CPS IAC service in order to provide seamless and superior service to customers.

• To be key contact point of the assigned
  clients on project management, process update and outstanding Issues.
• To build up effective client handling and
  project handling model.
• To proactively build up and maintain healthy
  business partnership and relationship with our customers by interacting
  with them regularly (refer to KPI).
• To handle client complaints by following
  IMP/CAR process and to provide strategy of handling critical issues and
  crisis.
• To attend client’s meetings (business and
  performance review, technical interaction, seminar, new program set-up,
  service introduction etc.).
• To support the operations by collecting
  client’s inspection/audit seasonality plan, volume forecast, timelines for
  resources allocation.
• To engage, plan and coordinate clear,
  realistic rollout plans with operations, customer service, technical services
  and IT.
• To share the visibility of project status and
  any outstanding issues to the N+1, N+2, N+3Detc. By following “OPM
  Department Reporting Mechanism”.
• For new business opportunity, to provide
  support on business outreach and service introduction; to coordinate risk
  assessment (technical, commercial, legal, operational, resource, etc.)
  with relevant supportive departments and to get pre-approval from BV CPS
  IAAS Operation VP for key attributes with variance from BV standard
  practice;
• To team up with BD/KAM/OPM to set up the
  program by following “Program Start Up” process.
• To arrange kick-off meeting and/or training to
  operations before the implementation of the new project; during the
  initial and pilot period, to work with operations, BD/KAM for time study,
  cost evaluation, and proceed in necessary program optimization by
  interaction with the customers;
• For the programs which are with high risk or
  violates with BV core values, or would probably cause commercial loss,
  with the final disposition of top management (BV CPS IAAS Operation VP),
  to have the program closed.
• For existing client programs, to proceed in
  the new process update by following “Change Management Process
  (non-technical and technical change)” and to get the approval of N+1/OPM
  before publishing the updates on FTP.
• To keep driving continuous program
  re-engineering and optimization.
• To prepare regular business review.

• Required Skills & Qualifications (What skills are required for this position)
• Required Skill:
• • Excellent verbal and written communication and
    presentation skills;
  • Language requirements, fluent in both written
    and spoken English and Mandarin;
  • University graduated with 5 years or above
    working experiences as leader QA/QA Supervisor in some famous brands,
    retailers, or engineer of lab and with strong product knowledge or
    industrial knowledge. Be good at Microsoft Office Software (word, excel,
    power point and visio).

  
  

  Qualifications:

  • Demonstrated ability to work with customers,
    determines their requirements, define and assist in solving problems, and
    generally ensure their total satisfaction with BV CPS.
  • Ability to work well under pressure to handle
    crisis situations and balance several tasks simultaneously
  • Must possess strong work ethic and excellent
    client service skills to ensure effective, responsive client interaction
    (internal and external).
  • Be confident, highly efficient, and self-motivated
  • Knowledgeable in BV CPS IAC operations,
    procedures and capabilities or any testing/inspection industry experience
    preferred
  • Be able to work independently, as well as in a
    department’s environment.
  
  

必维国际检验集团成立于1828年，是测试、检验和认证服务的全球领导者。必维通过提供全球领先的服务来帮助客户应对在质量、健康、安全、环保和社会责任方面不断增加的挑战。
2014 年营业额: 41.7亿欧元 66,500 名员工, 14000 个办公室和实验室, 遍布140 个国家, 400000 客户八大业务均居全球领先地位,获得900 多个专业资质和国家认可资质, 必维国际检验集团是泛欧证券交易所（巴黎）的一家上市公司（股票代码：BVI）
Created in 1828, Bureau Veritas is a global leader in Testing, Inspection and Certification (TIC), delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility.