上海招聘

• OVERALL PURPOSE OF THE JOB

The position will be responsible to enter data from various sources into various applications processing data and record keeping purposes. This role will also be a subject matter expert responsible for coaching and problem solving as well as supporting Supervisor and Team Leader delegated tasks.

PRIMARY DUTIES & RESPONSIBILITIES

• In addition to all the duties and responsibilities of a Customer Service Officer

• Taking initiative by proactively ensuring the team meet internal & external KPIs

• Allocation of task within the team

• Utilising Continues Improvement ( CI ) tools to improve processes resulting increased productivity and efficiency

• Able to communicate at weekly and monthly basis with stakeholders

SKILLS ESSENTIAL TO THE JOB

Technical

• In addition to the required technical skill of CSO

• Good time management and organization skill

ESSENTIAL PERSONAL ATTRIBUTES

• Desire to learn and grow
• Flexibility of thought and action
• Attention to detail

• Able to work independently and under pressure with minimum supervision

• Customer centric and able to work with people at all levels

• Flexible to changing priorities and customer needs

QUALIFICATIONS REQUIRED

• Minimum Diploma in any related field or equivalent

• Minimum 2 years of relevant experience in Freight Forwarding
  

拓领集团于1888年创立于澳大利亚的纽卡斯尔，并于1993年在澳大利亚上市，2015正式并入日本邮政集团旗下。目前，本司依托日本邮政集团的支持，着力发展全球业务。2012年的收益达八十七亿澳元，是全球排名第十三位，亚太排名***位的物流公司。
 拓领集团的物流网络遍及全球55个国家和1100个城市。拓领所利用的运输和基础设施包括路车队，仓储，船舶，航空运力，港口和铁路机车。这些资产结合以专业的知识和解决方案的科技，旨在推动供应链效率，从而为拓领的不同客户群打造***供应链管理。
拓领集团秉持“以人为本”的管理理念，营造一个支持员工事业发展的职场，一个安全、尊重且包容的工作地点，为员工提供完善的福利制度，年度考评加薪制度，享受五险一金，年终奖，带薪休假，定期体检，补充医疗保险等。
位于上海松江区友喜高科技园区的共享服务中心，负责全球进口到澳洲及新西兰业务操作。