上海招聘

A.Primary purpose of role:

Partner with Costa China business and lead the relevant work streams to take on the end-to-end responsibility for delivery of IT solutions on Express and PTS, including identification, prioritization and implementation of new data capabilities and be responsible for on-going support. 

Key Accountabilities:

1.    Business partnership by understanding business needs on Express and PTS, and identifying the relevant technical capabilities that require to meet these needs.

2.    Be responsible for Costa China Express and PTS IT strategy development to build comprehensive architecture considered system landscape

3.    Be accountable for all Express and PTS related IT project implementations by managing in-house and 3^rd party resources following proper SLC methodology including waterfall and agile.

4.    Lead IT Express and PTS team to deliver high standard on-going services including data consulting, authority administration, performance tracking, issue trouble shooting and training.  

Key Performance Measures/Success Factors:

a)      Express and PTS relevant application landscape healthiness

b)      Effectiveness of business partnership and support

c)      Efficient solution architecture and design

d)      Successful roadmap, program and project management

e)      Engages and inspires others and fosters collaboration

f)      Drives to win

B. Impact and Autonomy

People: A member of IT management team in China, co-worker with UK IT and responsible for local Express and PTS team.

Financial: Share the responsibilities in the China business by partnership with successful IT Express and PTS solutions.

Equipment, system or process:  N/A

C.   Required knowledge, skills or experience

Core competencies required:

1. Proven experience on leading 3 or more large and complex IT projects by leveraging well known China or global solutions. 
2. Proven experinece on leading ERP/WMS/BOH/DMS project implementation to support 500+ sites supply.
3. Proven experience on coffee or vending machine industry and be familiar with relevant service model.
4. Strong knowledge on the coffee or vending machine related IT systems including telementry, payment and CRM.
5. Comfortable running a fast-paced team. Ability to rapidly execute against business initiatives.
6. Experience on leveraging latest digital technology to drive significant business impact
7. Good knowledge on the technology of MSSQL, MYSQL, Power BI, MSCRM and MS NAV
8. Good interpersonal and communication skills and strong teamwork spirit.
9. Proven leadership in a cross-functional role and ability to coach and develop a team
10. Ability to prioritize and organize effectively and manage multiple projects/assignments
11. Strong collaboration experience with global team.

Background and experience required:

1. Bachelor’s degree required, Master’s degree preferred
2. 10+ years working experience for multi-national companies in FMCG or retail business and 3+ years as a team leader to manage in-house and 3^rd party resources.
3. Good command in English writing and speaking
4. Certificate of PMP is desired

D.   Problem Solving

1.      Proactively identify opportunities to achieve business strategy or solve problems with the best in class IT digital and solutions.

2.      Manage functional expectations with respect to IT services, identifying gaps between needs and IT capabilities, and work to find innovative solutions to close those gaps.

3.      Manage and run the governance processes for CRM and digital.

4.      Identify and perform continuous improvement opportunities on the day to day execution of IT Services and Support, and escalate or remove barriers that impact the team effectiveness.

COSTA COFFEE的故事起源于1971年，当时两名意大利兄弟Sergio和Bruno来到伦敦，他们渴望让美味的咖啡成为伦敦人日常生活的一部分。1981年，COSTA兄弟在伦敦的沃克斯豪尔桥路开设了***家咖啡店。从这里开始，COSTA COFFEE足迹遍布伦敦、英国乃至全球。目前，COSTA COFFEE在全球32个市场拥有3800多家门店，8000多台自助咖啡机，并在英国有3000多家酒店餐饮渠道合作伙伴。
咖世家咖啡在中国的足迹始于2006年上海的***家门店。如今，在中国，咖世家咖啡共有超过500家门店和几千名全职及非全职员工，共同致力于带给中国市场最棒的咖啡体验。2019年，咖世家咖啡加入了可口可乐的大家庭，我们期待着在未来能够让更多的消费者有更多的机会体验到来自咖世家的优质咖啡。
在咖世家咖啡，我们是这样一个真诚而温暖的团队，拥有对咖啡执着的热情，渴望为我们的顾客、社区和伙伴创造美好的体验，充满信任的环境使我们志向远大、敢为先行，与公司共成长。在快速发展的经济环境下，我们鼓励大胆的变革和勇敢的合作, 将新的想法付诸实践!
欢迎加入咖世家咖啡, 开启非凡职业之旅！

The Costa Coffee story began back in 1971, when two Italian brothers – Sergio and Bruno – arrived in London with a burning desire to make great tasting coffee a part of everyday life. In 1981 they opened the first coffee shop in the heart of London, from here the Costa family continued to expand across London, the UK and eventually the globe. There are now over 3,800 Costa Coffee shops in 32 markets, 8,000 express machines worldwide and over 3,000 Proud to serve partnerships in the UK.
Costa Coffee started its footprint in China in 2006 when the first Costa store was opened in Shanghai. Now there are over 500 Costa stores across China with several thousand Costa employees and partners dedicating to inspiring China to love great coffee. As Costa Coffee joined the big Coca-Cola family in 2019, we expect to grow into a coffee company serving great quality coffee to more people and more often.
At Costa, you’re part of a genuine and warm team that shares a passion for our coffee, and a desire to deliver great experiences to our customers, our communities and to our people. An environment of trust enables us to be bold in our aspiration and courageous in our actions to grow ourselves and our business. We‘re always asking how we can do better in our fast-paced and growing business and empowered to bring forward new ideas blended with a courageous collaborative spirit and bold transformative action.
Welcome to Join COSTA COFFEE & Start an Exceptional Adventure!