上海招聘

Purpose

Lead the centre, developing and implementing retail solutions, controlling the relevant budget(s), developing strong customer and stakeholder relationships and facilitating a strong team performance in order to enhance the value of the centre.

Key Accountabilities

• Monitor and review centre performance against the Annual Business Plan to ensure that KPIs are met/ exceeded and the centre continues to maximise its revenue potential.
• Identify and deliver interventions which will deliver improvements in retail productivity and efficiency
• Prepare, review the budget, forecast and actuals for the annual business plans for the centre, ensuring appropriate resources are managed and deployed, and monitor and control tenant payments in close liaison with finance and leasing to ensure payment terms are enforced.
• Develop income streams and stabilise irrecoverable costs to ensure that profits are maximised and the company can meet current and future demands.
• Recruit, manage, motivate and develop direct reports to ensure that they achieve their potential and that their performance contributes to the achievement of business objectives.
• Liaise with all centre(s) in the portfolio in order to develop and communicate “Best Practice”, whilst maintaining an understanding of local issues. Continue to look for new initiatives and changes to develop performance across the centre(s) to maximise centre income.
• Maintain and develop high standards across the centre, including championing the programme, promoting customer service, and adhering to legal and company regulations in order to attain Retail Centre of excellence.
• Responsible for enforcing health, safety and security
• Standards across the centre to ensure a safe environment to work and visit.
• Develop and maintain relationships with brand partners, investors and local community representatives to promote the best interests of the centre.
• Develop and maintain strong communication links between the centre and Head Office to ensure operational efficiency and to ensure an integrated approach is taken in achieving the business plan.
• In close liaison with the Marketing Director, ensure that Marketing Managers deliver KPI’s as agreed in the annual business plan (traffic, customer profile etc).
• In close liaison with the Regional Leasing resources agree on the targeted brand mix in the centre.
• In close liaison with CRM team to manage CRM projects and KPI to reach properly.
• Provide maximum support to the leasing team to ensure that targeted deals are achieved on best possible terms.

 

Organizational Chart

Reporting to Operations Director, and manage the whole centre team

 

Knowledge and Skills

Educated to degree level, ideally postgraduate business degree or equivalent

Languages, Chinese & English

Experienced Centre Manager, or senior Retail Manager from “blue-chip” retailer

Able to demonstrate direct experience in enhancing sales and profit performance

Extensive experience in managing a retail portfolio and/or running a successful shopping centre / Department Store

Visual Merchandising

Experience and/understanding of project management of retail property development is desirable

Financial forecasting, analysis and budgeting

Negotiation skills

Experience of key account management activities and processes is desirable

IT skills: Intermediate Word, Excel, Outlook and PowerPoint

芬琴集团创建于1979年， 其业务主要集中于三个领域：时尚、 零售和房地产开发。 其房地产开发业务包括一个主要由零售和住宅/酒店资产组成的投资组合， 价值约合18亿美元。 该集团目前管理着20多个开发项目， 总面积逾60万平方米。 在时尚和零售领域， 芬琴集团持有多项许可， 并创建了包括Calvin Klein、Guess及Jean Paul Gaultier在内的众多重要全球品牌。 他们与多家主要意大利品牌保持着密切的合作关系， 这为其奥特莱斯业务提供了有力的支持。
RDM始创于意大利，集团在该地区拥有相当成功的房地产开发项目经验。RDM以极富战略性的布局在意大利各地设立了多个名品奥特莱斯，其精心策划的选址都***程度地增加了集团的收益。在RDM开发的众多项目之中，还包括欧洲***的奥特莱斯购物中心Serravalle。
此外，RDM也是中国名品奥特莱斯的开发商。RDM在北京周边开发了名为佛罗伦萨小镇的名品奥特莱斯。2012年芬琴成为Silk Road Holdings股东并由RDM管理开发佛罗伦萨小镇。作为同类中的佼佼者芬琴集团自 1986年进入中国市场，在拥有15年奥特莱斯管理经验的董事总经理及10年奥特莱斯管理经验的运营经理的意大利管理团队的支持下在该地区积累了丰富的奥 特莱斯运营经验。