上海招聘

负责客户物流、包装项目、进出口等医药临床供应链项目的实施，协调和管理项目运作，提供优质的客户服务。

主要工作职责为：

1. 负责新项目的启动，和客户确定项目需求和时间表，组织协调公司内部各部门的运行和实施。
2. 按既定流程建立和维护项目相关的项目数据及文档，确保符合营运质量的相关要求。
3. 作为客户的代言人，对项目的运作进行监控，协调和推动，推动营运目标的达成。
4. 作为面向客户的服务窗口，提供优质的服务，对客户的需求做出及时专业的响应和处理。
5. 协调公司和客户之间的沟通，接待客户来访，代表项目管理部门参加客户的质量审计。
6. 对客户投诉和质量问题进行迅速反应，推动调查和整改，***程度减少负面影响。
7. 倾听客户的意见和反馈，推动公司内部持续的改进。

岗位要求：

1. 本科或以上毕业于物流，工程，生产，医药或其他相关专业。
2. 3年以上生产/仓储/物流项目管理和客户服务经验，熟悉医药行业，临床供应和GSP/GMP营运环境者优先。
3. 学习能力强，有较强成长发展的意愿，有比较好的抗压能力。
4. 拥有良好的责任心，协调沟通能力和团队合作能力, 以客户和结果为导向。
5. 较强的英文书面和口语能力，熟悉国际客户的沟通模式。

1. 熟悉Office办公软件，有ERP系统使用经验。

The project management manage will be responsible for the execution of logistics, packaging, imports and exports projects, project coordination and management and provision of excellent client services.

Key responsibilities include:

1. Responsible for introduction of new projects. Defines project requirements and timelines with the clients. Organizes internal functions to kick off and execute the projects.
2. Establishes and maintains project related data and documentation according to the defined procedures and quality standards.
3. As the client advocate, monitors, coordinates and drives the operation of the project to hit the defined operation targets.
4. As the client service window, provides excellent services by in time responding and professional handling of client’s requests.
5. Coordinates client communication, hosts client visits, participates in client’s quality audit on behalf of project management function.
6. Promptly responses to client complaints or quality issues, drives investigation and corrections, exerts efforts to minimize negative effects.
7. Listens to client’s feedbacks and drives continuous improvement for better client’s satisfaction.

Job requirements:

1. Bachelor degree or above in manufacturing/supply chain/engineering/pharmaceuticals industry or other relevant disciplines.
2. >3 years operation experiences gained in project management or client services in manufacturing, warehousing or supply chain, preferably in the pharmaceuticals or clinical supply industry. Knowing about the GMP and GSP environment will be definitely an advantage.
3. A quick learner, eager to grow and to be developed, able to work under pressure.
4. Accountable, a good communicator, with good teamwork spirit, result/client oriented
5. Strong written and verbal English skills, familiar with international customer communication mode.
6. Familiar with ERP operation function and office applications.

关于柯乾
What is ClinsChain？

柯乾医药是国内领先，按照国际标准和行业领先规范设立，由业内资深人士管理和运作的专业临床供应服务公司，秉承“以质量为中心的运作，以客户为中心的服务” 的企业文化，致力于为药品上市许可人和医药研发企业在国内外开展的临床试验提供卓越解决方案和一站式临床供应服务。
ClinsChain is a China-based company specializing in providing clinical supply services, which is running in the international and industry leading standards, and managed by industry veterans. With the principal “Quality-oriented Operation, Customer-oriented Service”, ClinsChain is devoted to provide the professional and high-quality one-stop clinical supply services and solutions to MAHs and pharmaceutical R&D enterprises for local or global clinical trials conduction.

柯乾医药的营运体系兼顾GMP/GSP要求和临床试验项目的特殊性，通过卓越的项目管理和营运执行能力，对临床前、一期二期三期以至上市后临床的全方位临床供应提供全面的支持。
ClinsChain operation system takes into consideration requirements of both GMP/GSP and clinical trials. It provides full coverage support to your clinical operation across different phases of clinical trials through leading project management and operation execution capabilities.

柯乾医药严格按照国际通用和我国相关GXP设立自身的质量管理体系，保障临床供应运作的质量符合国内外的合规要求，并于2018年6月通过SGS基于WHO GMP/GDP的质量体系认证，于2019年7月通过欧盟QP审计。
The ClinsChain quality system, which is set up by strictly following the requirements of GMP and related GxP, secures operation quality and regulatory compliances. ClinsChain received GMP/GDP certificates issued by SGS in June 2018 and was certified by EU QP in July 2019.

柯乾医药自成立以来已经为国内外近百家医药和生物药企提供药品/物资采购，仓储，物流，包装，进出口等全方位的专业临床供应服务，以质量合规、服务高效，贴近中国市场和客户需求，以及优异的性价比得到了业内客户的高度认可。
ClinsChain has established its reputation in the industry by being excel in professionalism, quality, efficiency and client oriented services. ClinsChain has provided various clinical supply services including comparator/ancillary sourcing, storage, distribution, packaging, import/export, etc. to dozens of local and global clients.

伴随着国内医药行业的迅速发展，柯乾医药的业务在国内外呈现全面快速的增长，公司已在北京设立可支持各种业务运作的分公司，并正在全面提升国际的覆盖和运作能力，为客户提供更好更全面的服务。在此，诚邀各路有识之士加入柯乾医药的大家庭。
With the rapid development of the domestic pharmaceutical industry, ClinsChain's business is growing rapidly both at home and abroad. The company has set up branch in Beijing to support various business operations, and is improving its international coverage and operation ability to sustain our first class service to our customers. You, the ideal talent we are looking for, are welcome to join the ClinsChain family and grow up together.

柯乾可以给您什么？
What can ClinsChain offer？

  - 具有几十年专业和外资背景的管理团队
          Management team with decades of professional and foreign company background
- 优良的工作环境和积极向上的团队合作氛围
          Excellent working environment and positive teamwork atmosphere
- 有竞争力的薪资待遇和完全规范的社保保障
          Competitive salary & benefit and fully compliance with social security allowance
- 体系化的培训保证员工的融入和提升
          Systematic training for integration and development
- 快速成长的公司业务和无限个人发展的空间
          Blooming business and unlimited career development opportunities