上海招聘

Your Responsibilities

· Establish and maintain effective working relationships with all stakeholders who are located globally.

· Work closely with Global IT application team and contribute to the implementation, transformation and operation of our single instance global enterprise applications built on primarily on the SAP S/4 and SFDC platforms to meet and business needs.

· Provide daily supports to users to achieve defined IT service delivery quality and cross-functional operational efficiency target.

· Proactively investigate and deep understanding of business requirements, process and application system to improve the processes.

· Monitor system performance and ensure that our level of service is in line with users expectations.

· Ensure application and service processes and outputs are error free and complete.

· Build and maintain the IT application support knowledge base to ensure business continuity.

· Continuously optimize IT application service improvement plans to improve productivity of support works.

· Proactively identify improvement areas including application and IT process, contribute to enhancement.

Our Needs

Here’s what we’ll need from you:

· Bachelor’ degree in IT / Business Administration or relevant fields.

· Over 5 years working experience in IT application and system operations in a global organization.

· Experiences in one or more modules of SAP ERP is a must.

· Experiences in SFDC CRM implementation and support is preferred.

· Experiences within the regulated medical device industry and understanding of the unique regulated requirements is preferred.

· Strong Knowledge of application support methodology.

· Experience in documenting requirements and technical specifications.

· Customer centric mindset, autonomous and performance driven; and able to work under pressure.

· Excellent communicator able to work at all levels

· Must be able to work collaboratively and effectively with colleagues in different countries and cultures.

· Occasional domestic and international travel is required

· Bilingual with Mandarin and English is a must.

ASP是全球领先创新灭菌和消毒解决方案供应商，总部位于美国加利福尼亚州欧文市，在世界各地设有多个办事处。 ASP支持医疗机构保护患者免受医源性感染的影响，其解决方案包括提供设备、耗材和软件，用于可重复使用手术器械的低温终端灭菌和高水平消毒。加入我们，共同为患者及其家人、医疗工作者以及社区生活创造安心的环境。