上海招聘

We take pride in being a leader of our industry by placing our customers first. If you care about providing exemplary levels of service, this role may be the next step in your career development.

This position is critical for ensuring we provide the highest levels of operational support to our customers. You will work towards process improvements with a focus on operational excellence.

YOUR RESPONSIBILITIES

• Lead in business and performance reviews (KPI) with customers and commercial lead. 
• Manage and ensure compliance of key deliverables (KPI) with committed service levels.
• Create and update Standard Operating Procedures (SOPs) at regional level and ensure country adherence.
• Identify root cause and the necessary corrective action, and follow through the execution until problem resolution.
• Participate in and organise regular performance review meetings with customers to conduct continuous improvement initiatives or innovation solutions.
• Monitor operational and administrative processes such as rates administration, quote management, invoicing and claims handling.

YOUR SKILLS AND EXPERIENCES

To be considered, you should have minimum 5 years of logistics operation experience and 2 years sales experience. You should possess strong interpersonal and influence skills, and be able to developing solutions that creates stronger and more effective service to clients. You have a track record in achieving set targets, manage projects with strong analytical and problem solving skills. You are a good team player and able to work in a multi-team environment.

GOOD REASON TO JOIN

We are looking for individuals who are customer-focused and solution-oriented. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today!

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CONTACT

Elly Lin

Head of Talent Acquisition, Greater China

Your data will be forwarded directly to Kuehne + Nagel, and are subject to our privacy policy for our Career Page. Please login Career Page of Kuehne + Nagel website and join Our Talent Community, above the submit button, where you may find “Privacy Statement” and click for more information. By clicking “Apply”, you agree to the collection and use of your personal information as described in our privacy policy.

德迅成立于1890年，是全球首屈一指的物流服务公司。我们在全球拥有约78, 000名员工，业务遍及100多个国家的1,300个地点。我们致力于通过提供创新的、符合可持续发展目标的物流解决方案来创建人与货物之间的紧密联系，从而塑造一个崭新的物流世界。

1965年，我们在香港开设了亚太区的***个分站。50多年来，德迅一直致力于在亚太区为客户提供最卓越的供应链解决方案。目前，德迅在大中华区已开设超过30个分站，员工数量超过3500 人。

如果您正在寻找一份有挑战性和有价值的职业，并希望与德迅共同成长，请关注我们的招聘信息并踊跃申请。

Kuehne+Nagel was founded in 1890. With around 78,000 employees at more than 1,300 locations in over 100 countries, Kuehne + Nagel is one of the world’s leading logistics companies. We shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions.

Since opening our first office in Hong Kong in 1965, Kuehne+Nagel has operated in Asia Pacific Region for over 50 years, and has built the knowledge to deliver bespoke supply chain solutions for customers. Today we have expanded to a network of over 3500 employees across more than 30 locations in Greater China – all strategically positioned to service our customers.

Join us, together we shape the future of logistics.