售后服务协调员 Service Coordinator
司特尔(上海)国际贸易有限公司 Struers (Shanghai) international Trading Co., Ltd
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:仪器仪表/工业自动化
职位信息
- 发布日期:2020-09-16
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 语言要求:英语精通
- 职位月薪:0.8-1.2万/月
- 职位类别:客服专员/助理 咨询热线/呼叫中心服务人员
职位描述
Struers, the global leader in metallographic sample preparation instruments and consumables. Struers is now seeking one with a title Service Coordinator to support the service department.
Responsibility :
Coordinate between customers, suppliers, field service engineers and sales for all after- sales activities incl. Installation ,service requests, machine problem claims from customers
Coordinate with field service engineers to arrange and update service timeline
System data maintenance and check, modify and file service document.
Responsible of technical service hotline.
Service report update monthly or in real-time
Arrange spare parts order and make accurate record of spare parts stock
Perform other related duties and responsibilities as assigned
Requirements:
College degree or above
At least 5 years’ experience with service coordination
Good command in oral, listening, reading and written Chinese and English
Experience in ERP (Such as SAP) is required
Competency
Good organization and communication skills
Team work spirit
Detail oriented
Customer driven,
Could handle multi-task
职能类别:客服专员/助理咨询热线/呼叫中心服务人员
公司介绍
司特尔已有130多年历史,总部位于丹麦的哥本哈根,是世界领先的固体材料微观结构分析表面处理设备和耗材产品生产商,生产各类切割机、镶嵌机、研磨抛光机和硬度计等。能够为客户提供专业的制样设备,耗材,解决方案及培训。
司特尔(上海)国际贸易有限公司位于上海浦东张江科技园区,拥有全球顶尖的全系列制样设备的实验室,能够为客户提供全系列的制样服务,设备演示及培训服务。
联系方式
- Email:Ben.Tian@struers.dk
- 公司地址:地址:span张衡路1696号