外包桌面技术支持
恩赐电脑系统(北京)有限公司上海分公司
- 公司规模:50-150人
- 公司性质:外资(非欧美)
- 公司行业:计算机服务(系统、数据服务、维修)
职位信息
- 发布日期:2013-05-13
- 工作地点:上海
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:大专
- 语言要求:英语熟练
- 职位类别:Helpdesk 技术支持
职位描述
1、要求应聘者有优秀的英语读写能力,能使用email与国外客户沟通。
2、要求应聘者有良好的协调沟通能力、团队合作精神。
3、对工作有较强的责任心、进取心以及对工作有较强的承受压力。
4、应聘者要有很好的工作稳定性。
5、熟练掌握Microsoft Windows Server系列操作平台的安装/故障调试/性能优化/应用软件安装调试。
6、熟练掌握Microsoft windows OFFICE系列软件的安装调试、维护。
7、熟练掌握1-2种主流杀毒软件的使用。
8、熟练掌握Microsoft Windows平台上的各类邮件客户端系统的调试/安装/维护。(如Microsoft Outlook/OutlookExpress/lotusNotes)
9、局域网/广域网设置/维护/故障判断(有网络交换机/路由器/防火墙/机房维护等管理经验优先)。
10、1年以上IT工作经验,有外包服务经验者优先。
工作地点;南京西路中信泰富
RESPONSIBLITIES:
-Support Engineers to design, build and maintain Windows
-Desktop based solutions to support Desktop Systems.
-Provide support, installation of hardware/software and recommendation on Desktop/Laptop platform
-Maintain inventories of PC hardware and software
-PC Administration: Provides support, installation of hardware/software and recommendations
on PC platform. Provides quick response and maximum uptime of all users and performs enduser training when necessary
-Be actively involved in coordinating and testing automatic software patching and configuration tools
-Discuss with users the best practices for PC maintenance and performance
-Must create a high level of user satisfaction through accurate timely follow up, strong technical
skills, good customer communication and relationship building
-Windows Server 2003 and Exchange 2003 knowledge to do administration and properly route
requests to the appropriate group
-Networking TCP/IP knowledge to properly route requests to the appropriate group
-Must collaborate with other IT personnel/departments for escalation, knowledge transfer, joint
tasks and to establish standards, procedures and projects
REQUIREMENTS:
-1 year college degree or equivalent experience
-1+ years of working experience in a Systems Support role
-Windows XP/7 and Office 2003/2007 experience
-Support experience within an AD and Exchange 2007 environment
-Excellent Documentation and communication skills
公司介绍
MCSB is one of Asia's leading Information Technology service provider. We are a public listed company with operations in 4 countries: Malaysia, Singapore, Indonesia, China(Beijing, Shanghai, Guangzhou, ). We seek more professionals who are keen to work in a challenging environment in the capacity:
(For more information on our Company, please visit our website)
http://www.mcsb.com
联系方式
- 公司网站:http://www.mcsb.com
- 公司地址:浦东南路1088号中融国际1112室
- 邮政编码:200120
- 联系人:Kelly Yu