上海 [切换城市] 上海招聘上海IT-品管、技术支持及其它招聘上海Helpdesk 技术支持招聘

外包桌面技术支持

恩赐电脑系统(北京)有限公司上海分公司

  • 公司规模:50-150人
  • 公司性质:外资(非欧美)
  • 公司行业:计算机服务(系统、数据服务、维修)

职位信息

  • 发布日期:2013-05-13
  • 工作地点:上海
  • 招聘人数:1
  • 工作经验:二年以上
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位类别:Helpdesk 技术支持  

职位描述

1、要求应聘者有优秀的英语读写能力,能使用email与国外客户沟通。
2、要求应聘者有良好的协调沟通能力、团队合作精神。
3、对工作有较强的责任心、进取心以及对工作有较强的承受压力。
4、应聘者要有很好的工作稳定性。
5、熟练掌握Microsoft Windows Server系列操作平台的安装/故障调试/性能优化/应用软件安装调试。
6、熟练掌握Microsoft windows OFFICE系列软件的安装调试、维护。
7、熟练掌握1-2种主流杀毒软件的使用。
8、熟练掌握Microsoft Windows平台上的各类邮件客户端系统的调试/安装/维护。(如Microsoft Outlook/OutlookExpress/lotusNotes)
9、局域网/广域网设置/维护/故障判断(有网络交换机/路由器/防火墙/机房维护等管理经验优先)。
10、1年以上IT工作经验,有外包服务经验者优先。

工作地点;南京西路中信泰富

RESPONSIBLITIES:


-Support Engineers to design, build and maintain Windows


-Desktop based solutions to support Desktop Systems.


-Provide support, installation of hardware/software and recommendation on Desktop/Laptop platform


-Maintain inventories of PC hardware and software


-PC Administration: Provides support, installation of hardware/software and recommendations


on PC platform. Provides quick response and maximum uptime of all users and performs enduser training when necessary


-Be actively involved in coordinating and testing automatic software patching and configuration tools


-Discuss with users the best practices for PC maintenance and performance


-Must create a high level of user satisfaction through accurate timely follow up, strong technical


skills, good customer communication and relationship building


-Windows Server 2003 and Exchange 2003 knowledge to do administration and properly route


requests to the appropriate group


-Networking TCP/IP knowledge to properly route requests to the appropriate group


-Must collaborate with other IT personnel/departments for escalation, knowledge transfer, joint


tasks and to establish standards, procedures and projects





REQUIREMENTS:


-1 year college degree or equivalent experience


-1+ years of working experience in a Systems Support role


-Windows XP/7 and Office 2003/2007 experience


-Support experience within an AD and Exchange 2007 environment


-Excellent Documentation and communication skills

公司介绍

恩赐电脑系统(北京)有限公司上海分公司
MCSB is one of Asia's leading Information Technology service provider. We are a public listed company with operations in 4 countries: Malaysia, Singapore, Indonesia, China(Beijing, Shanghai, Guangzhou, ). We seek more professionals who are keen to work in a challenging environment in the capacity:
(For more information on our Company, please visit our website)
http://www.mcsb.com

联系方式

  • 公司网站:http://www.mcsb.com
  • 公司地址:浦东南路1088号中融国际1112室
  • 邮政编码:200120
  • 联系人:Kelly Yu