上海招聘

Responsibilities:

§ Receive and respond to telephone calls; Transfer calls;

§ Greet clients and guests professionally; recognize frequent caller’s voice and visitor’s face;

§ Schedule office conference rooms and visitor offices; Coordinate room maintenance, technology needs and troubleshoot issues regarding conference bookings;

§ Perform concierge services, such as ordering meals and making reservations;

§ Ensure building security protocols are followed; Answer inquiries concerning routine office practices;

§ Work overtime as required (which may include evening and weekend hours); and

Handle additional administrative projects as assigned.

§ Advanced-level proficiency in multi-line telephone consoles and internal public address systems;

§ Excellent English and Mandarin Chinese verbal and written communication skills; Proficiency in Shanghai dialect a plus;

§ Fundamental-level proficiency in office practices and procedures;

§ Advanced-level proficiency in Microsoft Outlook; Fundamental-level proficiency in Word, Excel and Live Meeting software;

§ Hospitable personality and excellent interpersonal skills;

§ A clear, pleasant voice and manner of speaking;

§ Punctual, reliable and consistent at work; strong sense of responsibility; and

§ Mature, stable, committed, pleasant, hard-working, eager to learn and service-oriented

Requirements:

§ A college degree or equivalent;

§ 4-5 years of FIE working experience, hospitality industry or professional firm experience a plus

§ Demonstrate integrity, accountability, respect and commitment to the Firm;

§ Demonstrate excellence in managing all functions of the job;

§ Apply the knowledge and skills required to perform at the highest level;

§ Demonstrate best practices in professional relationships; and

§ Focus on job execution and achieving results.

To apply for this position, please send your CV to ellen.chen@williamslea.com. All information provided will be treated in strict confidence and used solely for recruitment purpose.

Williams Lea is a leading global BPO organisation. We specialise in Corporate Information Solutions that re-engineer end-to-end business processes. We combine consultancy, unique expertise and the latest integrated technology to develop solutions that transform the way organisations communicate and exchange their printed and electronic information. Williams Lea has a proven track record of enabling its clients to improve the delivery of their customer communications – allowing them to focus on their core business whilst enjoying the benefits of improved efficiency and control, reduced costs and an enhanced customer experience across the marketing supply chain.

The Group also encompasses subsidiaries Tag, an international provider of marketing execution and production services, and TSO, the leading provider of publishing solutions to the public sector.

The Williams Lea Group employs over 12,600 staff across the globe, with key centres across Europe, Americas and Asia Pacific. We work with many of the world’s most respected brands in sectors such as financial services, retail, FMCG, telecoms, investment banking, automotive, pharmaceutical, professional services and public sectors. For more information, visit www.williamslea.com.